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My scanner keeps showing black lines coming down my
My scanner keeps showing black lines coming down my documents when they are loaded on the tray. Brother Printer is the MFC-L67000W … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,762 satisfied customers
I presently have a Brother Printer MFC- 7860DW. I have
I presently have a Brother Printer MFC- 7860DW. I have replced the toner many times but this time I've had a problem...I always used Brother Toners, usually TN450...I obtained a different toner Revolu… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I have a Brother fax machine MFC-7860DW and am trying to retrieve
I have a Brother fax machine MFC-7860DW and am trying to retrieve a previous confirmation of a fax sent on 2-12-2015. My fax journal report will only print out the last 20 fax confirmations dating bac… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
11,163 satisfied customers
How do manage toner density (print quality) on Brother MFC-L2740DW
How do manage toner density (print quality) on Brother MFC-L2740DW using Acrobat software?… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,762 satisfied customers
Adobe Acrobat Standard X will not allow duplex on MFC 7850DW.
Adobe Acrobat Standard X will not allow duplex on MFC 7850DW. The "print on both sides" button is not there. Word and other MS Office programs are fine. How to I enable dupex from Adobe Acrobat?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
Can you help me get Adobe Acrobat 9 to find the scanner on
Can you help me get Adobe Acrobat 9 to find the scanner on my Brother MFC885CW? It prints to the machine, but cannot scan from it.… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,762 satisfied customers
I have a Brother MFC-8860DN and a Brother MFC-7860DW. They
I have a Brother MFC-8860DN and a Brother MFC-7860DW. They both scanned perfectly with Adobe Acrobat Pro until I upgraded to Windows 8 (now 8.1) on a Dell 64 bit PC. Now i have to go thru a 6-8 step p… read more
Richard Hill
Richard Hill
352 satisfied customers
I have a new Brother MFC-7240 telephone/fax. I have a Telus
I have a new Brother MFC-7240 telephone/fax. I have a Telus fax override separate number(NNN) NNN-NNNNbut all the calls come in on the main line phone XXX-XXX-XXXX. I also have Telus voice mail on the… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,762 satisfied customers
I have a Brother MFC-J955DWN inkjet phone/fax/scanner/printer
I have a Brother MFC-J955DWN inkjet phone/fax/scanner/printer that has recently taking to autocleaning around 3 or 4am. This does not go down well at all with my wife or our light sleeping newborn. I … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,762 satisfied customers
I have a Brother printer/fax/scanner model MFC-425CN that
I have a Brother printer/fax/scanner model MFC-425CN that will no longer print because the Fax machine keyboard persists appearing on screen and prevents this. I have turned both machines off and re-s… read more
John
John
Bachelor's Degree
5,583 satisfied customers
Hi, I am looking for a laser printer that can do black and
Hi, I am looking for a laser printer that can do black and white only and can print regular paper and photographic paper. 10 % of my printing will be on photographic paper to print out xrays that can … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,762 satisfied customers
Brother MFC-7860DW will scan, copy but will not print. Tech
Brother MFC-7860DW will scan, copy but will not print. Tech told me to ping machine it works the IP address is192.168.0.101 when I Add a Port with this ip it still will not print. Not sure what to do … read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
2,446 satisfied customers
Just bought and set up a MFC-7860DW. It shares a FAX line with
Just bought and set up a MFC-7860DW. It shares a FAX line with another FAX machine. I set the MFC to recieve manually since we only want to use the Brother to send FAX out. The problem I'm having is t… read more
John
John
Bachelor's Degree
5,583 satisfied customers
My Brother MFC-9840CDW is indicating that I need to change
My Brother MFC-9840CDW is indicating that I need to change the laser unit. I now have a new laser unit but no instructions how to replace the old one with the new one and no idea where the unit is loc… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,762 satisfied customers
IVE ASKED BROTHERS TWICE TO SEND ME THE INSTRUCTIONS ON HOW
I'VE ASKED BROTHERS' TWICE TO SEND ME THE INSTRUCTIONS ON HOW TO USE MY MULTIFUNCTION MACHINE SCANNER MFC-J615W. IVE YET TO RECIEVE THEM, MY PHONE NUMBER IS XXXXX… read more
Richard
Richard
Retired
Associate Degree
3,442 satisfied customers
when turn machine on coming up unable to clean and will not
when turn machine on coming up unable to clean and will not change to another mode modle type mfc-620cn… read more
andymf1973
andymf1973
Engineer
HND Computer Studies
54 satisfied customers
I have a Canoscan 8000f bought in July 2004. This has ceased
I have a Canoscan 8000f bought in July 2004. This has ceased working and its internal test facility says it has failed test and suggests that it could be that I have the backing cover on and I am tryi… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I just purchased the Bothers MFC-5895cw. My last scanner (HP)
I just purchased the Bothers MFC-5895cw. My last scanner (HP) would scan a a page as a searchable pdf file and I could put it anywhere I needed to. All I have managed to do with the brothers scanner i… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
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Meet the Experts:

andymf1973

andymf1973

Engineer

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19matt84

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dennish1274

dennish1274

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Worked for Kyocera-Mita and Konica Minolta dealer, copier and office equipment repair for 5 years.

Daniel

Daniel

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Electrical Engineer BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Mary

Mary

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20+ years supporting office equipment.

Nathan

Nathan

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Owner of IT consulting/services company.

Carl L

Carl L

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89 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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