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I am setting up my new fax machine MFC-J480DW & was told
I am setting up my new fax machine MFC-J480DW & was told I could turn off the memory- save part of the fax. That is why I bought it but I cannot find written instructions or setup on fax machine. Does… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
11,120 satisfied customers
Freddy. I am trying to clear the fax journal on a brother
Hi Freddy. I am trying to clear the fax journal on a brother mfc 7840w before I give it away. I've tried resetting the printer but the fax journal is still printing.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My brother all in one fax is not sending faxes it keeps
my brother all in one fax is not sending faxes it keeps replying busy no matter where the destination is… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
539 satisfied customers
, I have MFC-8480DN I get the same message that was submitted
Hello, I have MFC-8480DN I get the same message that was submitted for a MFC-6490CW, mine works fine printing but I cannot send a fax. Luke… read more
Nathan
Nathan
Engineer
Bachelors of Science
283 satisfied customers
I have a Brother 4 in one machine, mfc-j630w. It copies, scans,
I have a Brother 4 in one machine, mfc-j630w. It copies, scans, but in the past week, it wont send or receive faxes. The machine will ring on incoming. But then nothing happens. I've called our phone … read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
14,805 satisfied customers
cannot fax anything? everything works ok except when
cannot fax anything? everything works ok except when I hit the start button it rings but does not connect at the other end, it only rings-about 10 times and then shuts off. I tried to fax to 3 differe… read more
Expert
Expert
Bought model MFC-J470DW. Wants to know how to operate the
Bought model MFC-J470DW. Wants to know how to operate the fax function. The CD does not have the autorun.exe. My printer was set up by a friend. Please help.… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
14,805 satisfied customers
I can send prints to the printer, copy & fax and make out-going
I can send prints to the printer, copy & fax and make out-going calls. However, I CANNOT receive any incoming calls and I am at a loss as to what is the matter. This multifunction machine is used in m… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
14,805 satisfied customers
trying to activate the fax feature on my brother all in 1 printer.
trying to activate the fax feature on my brother all in 1 printer. my home phone is a wireless line. fax will pick up but won't print… read more
Louie
Louie
Owner
Industrial Technologist
11,275 satisfied customers
Intellifax 2820 drum error - replaced drum - still saying drum
Intellifax 2820 drum error - replaced drum - still saying drum error - please tell us what to do next… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I have a new Brother MFC-7240 telephone/fax. I have a Telus
I have a new Brother MFC-7240 telephone/fax. I have a Telus fax override separate number(NNN) NNN-NNNNbut all the calls come in on the main line phone XXX-XXX-XXXX. I also have Telus voice mail on the… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
14,805 satisfied customers
I have bought a Brother printer, and had it set-up by a technician,but
I have bought a Brother printer, and had it set-up by a technician,but am unable to send and receive faxes. There is a dial tone,and it is only one line as my phone.Could it be that some settings are … read more
eyecue
eyecue
Vocational, Technical or Trade Scho
213 satisfied customers
Just bought and set up a MFC-7860DW. It shares a FAX line with
Just bought and set up a MFC-7860DW. It shares a FAX line with another FAX machine. I set the MFC to recieve manually since we only want to use the Brother to send FAX out. The problem I'm having is t… read more
John
John
Bachelor's Degree
5,583 satisfied customers
My MFC-7360N rang and the display showed it was receiving but
My MFC-7360N rang and the display showed it was receiving but nothing printed. Can I retrieve the last message? And or how do I get it to print a report of incoming faxes? I just has a friend fax me a… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
14,805 satisfied customers
Hello - I have a Brother MFC-440CN and am trying to receive
Hello - I have a Brother MFC-440CN and am trying to receive faxes. The fax is connected directly into a wall phone port. When I call the number, the fax machine rings and the display says "receiving,"… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
14,805 satisfied customers
I have a MFC. When a fax is sent to me the screen displays
I have a MFC. When a fax is sent to me the screen displays that it is receiving the fax but nothing prints. I can run a FAx Journal Report that shows the fax has been received. Printing and copying ar… read more
John
John
Bachelor's Degree
5,583 satisfied customers
My multifunctional MFC-7460DN will not receive incoming faxes
My multifunctional MFC-7460DN will not receive incoming faxes or send faxes. We have tested both the phone line and the cord, and my IT person has looked at the hook-up. There is nothing wrong with th… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
14,805 satisfied customers
My Brother Model MFC-8840D is not printing faxes although showing
My Brother Model MFC-8840D is not printing faxes although showing receiving at this time. It goes to "sleep" after 4 or 5 beeps, and we get no fax. Please help, we have checked the lines and plugs int… read more
19matt84
19matt84
Technician
29 satisfied customers
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Meet the Experts:

andymf1973

andymf1973

Engineer

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19matt84

19matt84

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dennish1274

dennish1274

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Daniel

Daniel

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Electrical Engineer BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Mary

Mary

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11 satisfied customers

20+ years supporting office equipment.

Nathan

Nathan

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283 satisfied customers

Owner of IT consulting/services company.

Carl L

Carl L

Master Technician

89 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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