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I am scanning documents using my Neat Connect scanner. The
I am scanning documents using my Neat Connect scanner. The documents are standard letter size paper but when I open them in acrobat pro dc they are showing up with a page size of 35.42 x 45.36 inches.… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,330 satisfied customers
My name is ***** *****. The problem is getting my twain
Customer: My name is ***** *****. The problem is getting my twain scanner to work with the Konica Minolta c35. Here was the problems: … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,775 satisfied customers
I have the MFC8710DW. It won't scan to my pc (Macintosh).
I have the MFC8710DW. It won't scan to my pc (Macintosh). This started after I scanned an usually large number of documents (hundreds of pages). What can I do?… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,775 satisfied customers
How do manage toner density (print quality) on Brother MFC-L2740DW
How do manage toner density (print quality) on Brother MFC-L2740DW using Acrobat software?… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,775 satisfied customers
I have a Panasonic KV-S3065C high speed desktop scanner. I
I have a Panasonic KV-S3065C high speed desktop scanner. I am trying to connect it to a Windows 7 Pro PC. Windows indicates that the correct drivers are installed, but Winodws 7 FAX & Scan and Adobe A… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,330 satisfied customers
Adobe Acrobat Standard X will not allow duplex on MFC 7850DW.
Adobe Acrobat Standard X will not allow duplex on MFC 7850DW. The "print on both sides" button is not there. Word and other MS Office programs are fine. How to I enable dupex from Adobe Acrobat?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I have a MFC-7860dw brother scanner and lazer print, which
I have a MFC-7860dw brother scanner and lazer print, which I want to use has a scanner. I also, have a cannon Flat scanner. In Comparing the two scanners the pictures are much better on the are darker… read more
Michael Hannigan
Michael Hannigan
Technician
Bachelor's Program
11,895 satisfied customers
How can I use the Brother ADS-2000 scanner to scan a document
DO YOU HAVE AN ETA ON WHEN I WILL GET AN ANSWER? I JUST RECEIVED A MESSAGE THAT SAID THE SUBJECT IS TOO LONG. DOES THAT MEAN YOU ARE NOT YET WORKING ON MY QUESTION?? How can I use the Brother ADS-2000… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
11,170 satisfied customers
I have a Brother MFC-8480 All in One. Recently, I began experiencing
I have a Brother MFC-8480 All in One. Recently, I began experiencing a problem that I cannot seem to correct using my manual. When I make copies of documents printed on colored paper (in my case South… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
11,170 satisfied customers
Can you help me get Adobe Acrobat 9 to find the scanner on
Can you help me get Adobe Acrobat 9 to find the scanner on my Brother MFC885CW? It prints to the machine, but cannot scan from it.… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,775 satisfied customers
I have a Brother MFC-8860DN and a Brother MFC-7860DW. They
I have a Brother MFC-8860DN and a Brother MFC-7860DW. They both scanned perfectly with Adobe Acrobat Pro until I upgraded to Windows 8 (now 8.1) on a Dell 64 bit PC. Now i have to go thru a 6-8 step p… read more
Richard Hill
Richard Hill
352 satisfied customers
Ricoh MP C 5000: My client cannot print a PDF file (18 pages).
Ricoh MP C 5000: My client cannot print a PDF file (18 pages). He can print first 5 pages, the rest disappear. I can print the same file in different color copier or color printer. Even on my client o… read more
Michael Hannigan
Michael Hannigan
Technician
Bachelor's Program
11,895 satisfied customers
Re: Brother MCF-6800 USB, When I select the printer and rightclick
Re: Brother MCF-6800 USB, When I select the printer and rightclick on 'start scan' it's all good, BUT when I right click on 'Preview' I get the following message: "an error occurred while setting scan… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,775 satisfied customers
I have a Brother MFC 9125CN printer ths Scanner does not
I have a Brother MFC 9125CN printer ths Scanner does not want to work , we have turned the computer off as well as the printer but it still does not work pleae advise what we should try to get it work… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,775 satisfied customers
I have a MFC-7820N Printer/Fax/Scanner and after some
I have a MFC-7820N Printer/Fax/Scanner and after some computer problems, I had to reinstall the printer software. NOW I CANNOT FAX OR SCAN. THE PRINTER WORKS PERFECTLY. Every time I boot, I get Error … read more
John
John
Bachelor's Degree
5,583 satisfied customers
My Brother MFC-9840CDW is indicating that I need to change
My Brother MFC-9840CDW is indicating that I need to change the laser unit. I now have a new laser unit but no instructions how to replace the old one with the new one and no idea where the unit is loc… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,775 satisfied customers
I have Windows 7 (64 bit). I have a MFC 240C and a MFC7360N.
I have Windows 7 (64 bit). I have a MFC 240C and a MFC7360N. I have no problem changing the default printer from one to the other. But when I loaded the 7360N device software, the Brother 240C softwar… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I have a MFC 215C fax and scanner. I have not used the scanner
I have a MFC 215C fax and scanner. I have not used the scanner for some time but when I tried to scan a document using OCR I got an error message CC3-205-03031f02. Can you help?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
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andymf1973

andymf1973

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Daniel

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Mary

Mary

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Nathan

Nathan

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Carl L

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