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I HAVE A FAX PROBLEM. ITS NOT A PRINTER ITS A INTELLIFAX775.
i HAVE A FAX PROBLEM JA: Is there an error code on your Brother printer when you try to fax? Customer: ITS NOT A PRINTER ITS A INTELLIFAX775 JA: When did this fax issue begin? Customer: DONT HAVE A DA… read more
TechMinister
TechMinister
Bachelor of Arts
233 satisfied customers
My scanner keeps showing black lines coming down my
My scanner keeps showing black lines coming down my documents when they are loaded on the tray. Brother Printer is the MFC-L67000W … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
13,231 satisfied customers
I have had a brother MFC all-in-one printer two years. I
I have had a brother MFC all-in-one printer for over two years. I noticed that it stops and gives me an error message sometimes when I use the document scanner and there are more then 4 pages to scan.… read more
Pete
Pete
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Bachelor's Degree
13,630 satisfied customers
I presently have a Brother Printer MFC- 7860DW. I have
I presently have a Brother Printer MFC- 7860DW. I have replced the toner many times but this time I've had a problem...I always used Brother Toners, usually TN450...I obtained a different toner Revolu… read more
Freddy M.
Freddy M.
Customer Service
Vocational, Technical or Trade Scho
18,422 satisfied customers
I bought a new Brother MFC-J4220WD all-in-one printer. I cannot
I bought a new Brother MFC-J4220WD all-in-one printer. I cannot get the scanner driver to install on my MacBookPro...and I've tried everything. I get a notice that says "Installation has failed. Conta… read more
Richard
Richard
IT Manager
IT Manager, Consultant
13,191 satisfied customers
Freddy, I have an MFC 9840 CDW. When someone tries to fax
Hi Freddy, I have an MFC 9840 CDW. When someone tries to fax all they here is a busy signal. I cannot fax out either… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
13,231 satisfied customers
I have a Brother MFC-8480 All in One. Recently, I began experiencing
I have a Brother MFC-8480 All in One. Recently, I began experiencing a problem that I cannot seem to correct using my manual. When I make copies of documents printed on colored paper (in my case South… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
13,630 satisfied customers
I have a brother 2820 phone/fax machine. Im able to receive
I have a brother 2820 phone/fax machine. I'm able to receive faxes but when I try to send a fax the machine gives me the message that it is unable to scan. I looked in the operators manual it mentione… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
13,231 satisfied customers
Brother MFC/Adobe XI scanner issue. Acrobat Pro XI scans both
Brother MFC/Adobe XI scanner issue. Acrobat Pro XI scans both sides (blank backs of pages) when pre-configured to scan front side only; using Brother MFC 9840CDW and Windows 8 (was not a problem with … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,284 satisfied customers
I have a Brother MFC 7860 DW printer/fax/scanner. I honestly
I have a Brother MFC 7860 DW printer/fax/scanner. I honestly do not care right now about the fax and scanner part; however, in my job, I require the printer formy home business. I just purchased an HP… read more
Kraig
Kraig
Broadcast Engineer
Diploma (Honors)
707 satisfied customers
Getting Scanner is not operating correctly error message even
Getting Scanner is not operating correctly error message even when I am trying to make a copy. What can I do?… read more
Nathan
Nathan
Engineer
Bachelors of Science
285 satisfied customers
Re: Brother MCF-6800 USB, When I select the printer and rightclick
Re: Brother MCF-6800 USB, When I select the printer and rightclick on 'start scan' it's all good, BUT when I right click on 'Preview' I get the following message: "an error occurred while setting scan… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
13,231 satisfied customers
I have a Brother MFC 420 CN Fax machine. There is a message
Hello: I have a Brother MFC 420 CN Fax machine. There is a message in the little window that says "Unable to clean. Check the Troubleshooting and General Maintenace section of the Manual" (which I don… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
13,231 satisfied customers
when turn machine on coming up unable to clean and will not
when turn machine on coming up unable to clean and will not change to another mode modle type mfc-620cn… read more
andymf1973
andymf1973
Engineer
HND Computer Studies
55 satisfied customers
My Brother MFC-420CN is giving me an "unable to clean" messa
My Brother MFC-420CN is giving me an "unable to clean" message and does not respond to the troubleshooting tips in the users' guide.… read more
andymf1973
andymf1973
Engineer
HND Computer Studies
55 satisfied customers
My Brother Model MFC-9840 CDW no longer scans. Ive had a
My Brother Model MFC-9840 CDW no longer scans. I've had a technician check the connections and drivers, and reinstall PaperPort, but all we got out of that was the dialogue box "TW-Brother MFC-9840CDW… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
13,231 satisfied customers
I just purchased the Bothers MFC-5895cw. My last scanner (HP)
I just purchased the Bothers MFC-5895cw. My last scanner (HP) would scan a a page as a searchable pdf file and I could put it anywhere I needed to. All I have managed to do with the brothers scanner i… read more
Freddy M.
Freddy M.
Customer Service
Vocational, Technical or Trade Scho
18,422 satisfied customers
I have a MFC 215C fax and scanner. I have not used the scanner
I have a MFC 215C fax and scanner. I have not used the scanner for some time but when I tried to scan a document using OCR I got an error message CC3-205-03031f02. Can you help?… read more
Freddy M.
Freddy M.
Customer Service
Vocational, Technical or Trade Scho
18,422 satisfied customers
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Meet the Experts:

andymf1973

andymf1973

Engineer

55 satisfied customers

Helpdesk

19matt84

19matt84

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Nathan

Nathan

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Owner of IT consulting/services company.

Carl L

Carl L

Master Technician

89 satisfied customers

20+ Years of Professional Computer / Electronic Repair Experience.

Jason Jones

Jason Jones

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65 satisfied customers

Several years of work experience.

Steve G.

Steve G.

Engineer

2,474 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Engineer John C

Engineer John C

Engineer and electronic enthusiast for more than 12 years.

740 satisfied customers

I am here to help you!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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