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I have a message that reads unlock scanner head, turn power
I have a message that reads unlock scanner head, turn power off then on. I unscrewed the lock all the way to the left, turned the machine off, then turned it on and the problem was not solved. I did i… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
14,852 satisfied customers
I have a Kyocera FS 3140 MFP+ printer copier unit at my
I have a Kyocera FS 3140 MFP+ printer copier unit at my office. When it was first set up I had the ability to scan from the machine directly to my PC. The scanned files would be in a pre determined di… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
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I have the MFC8710DW. It won't scan to my pc (Macintosh).
I have the MFC8710DW. It won't scan to my pc (Macintosh). This started after I scanned an usually large number of documents (hundreds of pages). What can I do?… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
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I have a Xerox DC 1632 and after booting I get "Some
I have a Xerox DC 1632 and after booting I get "Some services may not be available - call your local service representative". "Scan" and "Copy" Menu is greyed out. Printing works fine. I already got t… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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Okay I have the same issue in this article. I have a Canon
Okay I have the same issue in this article. I have a Canon MP210 and can print from windows 7 64 bit but cannot scan. I get the same cannot connect error message. I tried your suggestions as they were… read more
Viet - Printer Tech
Viet - Printer Tech
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My MF4890dw scanner cannot find the computer even though the
My MF4890dw scanner cannot find the computer even though the print function works on wireless… read more
Jason Jones
Jason Jones
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How can I use the Brother ADS-2000 scanner to scan a document
DO YOU HAVE AN ETA ON WHEN I WILL GET AN ANSWER? I JUST RECEIVED A MESSAGE THAT SAID THE SUBJECT IS TOO LONG. DOES THAT MEAN YOU ARE NOT YET WORKING ON MY QUESTION?? How can I use the Brother ADS-2000… read more
Pete
Pete
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Bachelor's Degree
11,178 satisfied customers
Hi, We have an older Kyocera FS 3540 MFP and we are getting
Hi, We have an older Kyocera FS 3540 MFP and we are getting a message saying hte "scanner memory is low" and can not scan to email anymore. How do we clear the memory?… read more
Pete
Pete
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Bachelor's Degree
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I have a xerox 6400 workstation. It cwill not copy or print
I have a xerox 6400 workstation. It cwill not copy or print currently as these two error messages will not go away. The first is... "unlock the scan head" after opening the scan head and closing the d… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
14,852 satisfied customers
When I scan a document on my xerox dm3220 scanner into word
When I scan a document on my xerox dm3220 scanner into word perfect XP I only get one line on a page? I had a xerox tech try to correct it and it scanned the entire document but I had to repunctuate t… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,283 satisfied customers
How can I scan multiple pages to an email address when I have to place
How can I scan multiple pages to an email address when I have to place each page on the glass tray individually? I am using a Xerox 3536 mfp.… read more
Carl L
Carl L
Master Technician
Vocational, Technical or Trade Scho
89 satisfied customers
Xerox Phaser 3300 MFP - When scanning there are very light
Xerox Phaser 3300 MFP - When scanning there are very light blue lines running randomly and vertically through the scan. The white bar sheet is missing from the white bar bracket. Would this cause the … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
14,852 satisfied customers
I have a Documate 3125 scanner. Every time it scans it scans
I have a Documate 3125 scanner. Every time it scans it scans perfectly but leaves a 4" grey edge on the image. Driving me crazy.. Can find a way to get rid of that.. Help?… read more
Expert
Expert
Hi -Im trying to add a new Windows 7 user to our network
Hi - I'm trying to add a new Windows 7 user to our network connected Sharp MX 410N's scan destinations. The copier successfully sends scans to other users' Sharpdesk folders on their user desktops. Th… read more
Expert
Expert
Hi, my HP Photosmart Premium only scans in JPEG format to a
Hi, my HP Photosmart Premium only scans in JPEG format to a removable USB storage device I need it to a) save scans in PDF format b) save direct to my computer / desktop, using the cable that connects… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
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I have an Xerox Workcentre 4150 printer/copier/scanner with
I have an Xerox Workcentre 4150 printer/copier/scanner with no service contract. I want to be able to use it to scan documents either to a hard drive or to have the documents emailed. I have hundreds … read more
Carl L
Carl L
Master Technician
Vocational, Technical or Trade Scho
89 satisfied customers
We have a Xerox 7356 Scanner Paired with an 8830 printer.
We have a Xerox 7356 Scanner Paired with an 8830 printer. the problem is on the scanning side. With everything set up working as before and all components talking to the controller in the 8830 we now … read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
14,852 satisfied customers
I have the Xerox 3300 MFP set to TEL/FAX meaning I run an answering
I have the Xerox 3300 MFP set to TEL/FAX meaning I run an answering machine off the same line. On my old Brother MPF the phone answering machine would ring but this never does. Furthermore, when I am … read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
14,852 satisfied customers
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andymf1973

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Nathan

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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