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I have a Nissan Xterra pro-4x and the immobilizer is on and…

Customer Question
I have a Nissan...

I have a Nissan Xterra pro-4x and the immobilizer is on and I can't get it to start

Mechanic's Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded?

They are ok

Mechanic's Assistant: What year is your Xterra?

2011

Mechanic's Assistant: Are you fixing your Xterra yourself? What have you tried so far?

We have unhooked the negate terminal on battery and tried using key to unlock drivers door and hatch

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

We are camping and trying to return home

Submitted: 27 days ago.Category: Nissan
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Answered in 4 minutes by:
5/28/2018
Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 27 days ago
Clifton B.
Clifton B., ASE Master Auto Tech
Category: Nissan
Satisfied Customers: 4,811
Experience: ASE Master Certified Tech, Nissan Master Certified Tech, 12 yrs. experience in auto repair.
Verified

hi​ my name is ***** ***** i will be helping oyu today

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Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 27 days ago

do you have a alarm going off ?

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Customer reply replied 27 days ago
Ok
Customer reply replied 27 days ago
no alarm the ignition switch os locked. i ahve both sets of keys but cannot start xterra
Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 27 days ago

so you cannot turn the key

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Customer reply replied 27 days ago
no i cannot security light is blinking
Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 27 days ago

that should blink that is normal . is the steering wheel lock ?

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Customer reply replied 27 days ago
it is also locked
Customer reply replied 27 days ago
i have tried using the key and disconnecting the negative terminal
Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 27 days ago

t​ry this turn the steering wheel as much as you can pull it hard and hold it then turn the key as much as you can then let go of the wheel while holding the key see if this unlock the wheel

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Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 27 days ago

r u there do you have any more questions

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Clifton B., ASE Master Auto Tech
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Satisfied Customers: 4,811
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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