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I'm getting this error message e-code nk-n3-20. My car is…

Customer Question
I'm getting this error...

I'm getting this error message e-code nk-n3-20

Mechanic's Assistant: How many miles are on the car? Do you have scan tool or a code reader?

My car is Nissan maxima 2016

Mechanic's Assistant: Are you fixing your Maxima yourself? What have you tried so far?

This is the first time to install the SD card

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

SD card was missed and the dealer gave it to me

Submitted: 3 months ago.Category: Nissan
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Answered in 12 minutes by:
3/30/2018
Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 3 months ago
Clifton B.
Clifton B., ASE Master Auto Tech
Category: Nissan
Satisfied Customers: 4,833
Experience: ASE Master Certified Tech, Nissan Master Certified Tech, 12 yrs. experience in auto repair.
Verified
Hi
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Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 3 months ago
My name is ***** ***** i will be helping you today
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Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 3 months ago
Can I get the part number from the ad cord please
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Customer reply replied 3 months ago
25920 4RA0A
Customer reply replied 3 months ago
my car is gulf Nissan Maxima 2016
Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 3 months ago
R u by the car now
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Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 3 months ago

hello r u there

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Customer reply replied 3 months ago
hi
Customer reply replied 3 months ago
no, I have it since abt 6 months
Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 3 months ago

can you check sometime inside the car for me ?

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Customer reply replied 3 months ago
what is it
Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 3 months ago

ok turn the car on i need the unit code from the radio

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Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 3 months ago

hit the info

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Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 3 months ago

then navigation version

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Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 3 months ago

then send me the unit code

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Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 3 months ago

i think you have the wrong sd cord but i need to be sure

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Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 3 months ago

r ​u still there ?

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Customer reply replied 3 months ago
but I need time to go downstairs to chk the car
Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 3 months ago

ok let me know when you do

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Customer reply replied 3 months ago
ok
Customer reply replied 3 months ago
Hi, info is disabled
Customer reply replied 3 months ago
dimmed
Customer reply replied 3 months ago
bcz the SD card is not there
Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 3 months ago

put the cord in and see if it will work then

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Customer reply replied 3 months ago
once I put the card I got this error e-code nk-n3-20
Customer reply replied 3 months ago
I cant press anything
Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 3 months ago

ok then the radio will have to be remove the get the radio part number because there are lots of sd cord and lot of different version of the radio we need that number to get the correct sd cord number

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Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 3 months ago

if you pry out the center a/c vent you can see if label on the top of the radio i need the part number for the radio from that label

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Customer reply replied 3 months ago
is it not the same in all nissan maxima
Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 3 months ago

o nooooo there is a list of about 25 cords and the wrong one will not work

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Customer reply replied 3 months ago
how this number looks like
Customer reply replied 3 months ago
I cant c any label
Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 3 months ago

did you remove the vent

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Customer reply replied 3 months ago
how to remove that vent ? and where is it?
Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 3 months ago

the a/c vent over the radio it just pry out kind of hard but it pry out

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Customer reply replied 3 months ago
ok Im not at car now I came back home
Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 3 months ago

ok let me know

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Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 3 months ago

just to let you know there is a big possibility that you may brake that vent you may wanna let the mechanic do this

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Customer reply replied 3 months ago
ok, I will chk and get back to u tomorrow
Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 3 months ago
Ok
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Customer reply replied 3 months ago
Hi I coudnt found this labor
Nissan Mechanic: Clifton B., ASE Master Auto Tech replied 3 months ago
It is on to the radio please send pics of radio
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