Nissan

Nissan repair questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

2015 nissan altima ikey system error message. Car starts.

2015 nissan altima ikey...

2015 nissan altima ikey system error message. Car starts. Alarm keeps going off every few minutes. I had to disconnect the battery. Reconneced and the error message is gone but the alarm still keep s going off every 20 minutes, so back to disconnecting the battery.

Mechanic's Assistant: Have you tried locking and unlocking the driver's side door using the key itself?

No. Will that reset something so the alarm does not trigger

Mechanic's Assistant: Are you fixing your Altima yourself? What have you tried so far?

Only thing I tried was disconnecting the battery and reconnecting. the error message is gone, but the alarm comes on every 20 minutes.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I just want to know if a mechanic is aware of an easy fix or does this require a trip to the dealership. thanks.

Show More
Show Less
Ask Your Own Nissan Question
Answered in 1 minute by:
3/13/2018
Jay
Jay, Nissan Technician
Category: Nissan
Satisfied Customers: 21,828
Experience: 20+yrs experience with Nissan & Infiniti Trained & Certified.Currently still working for Dealer
Verified

Hello my name is ***** ***** thank you for your question.

Try this and lets see if the alarm stops going off. Connect the battery and take the mechanical key out of the remote and use it to lock and unlock the drivers door. Then see if the alarm stops and see if the car starts and let me know..

Ask Your Own Nissan Question
Customer reply replied 5 months ago
Okay. The alarm was taking up to 20 minutes to turn on once I unlocked the car with the remote. I will use the mechanical key this time, but it may take almost an hour to know if that solved the problem. Going out try this now. thanks.

ok.. Let me know..

Ask Your Own Nissan Question
Customer reply replied 5 months ago
I reconnected the battery. Then I unlocked the car with the mechanical key and opened the door, got it and started the care. No error message showed up, just like last time. I closed the door and re-locked the door with the mechanical key. No alarm. The last two times I went through this, the only thing different was that I did not use the mechanical key. The alarm sounded about 20 minutes later each time. I will listen for it again. Hopefully the third time (with the mechanical key) takes care of the problem.

No problem.. Let me know how you make out.

Ask Your Own Nissan Question
Customer reply replied 5 months ago
Thank you Jay. I will reply back in an hour if the alarm stays off, or sooner if the alarm sounds (but hopefully not).

Sure.. No problem.. I am online for another 1/2 hour to a hour..

Ask Your Own Nissan Question
Customer reply replied 5 months ago
I will message in 1/2 hour if I don't hear anything from the alarm then.

You got it.. Don't forget to Rate me if we got it resolved! if not, let me know

Ask Your Own Nissan Question
Customer reply replied 5 months ago
I will do that. thanks

Your welcome!

Ask Your Own Nissan Question
Customer reply replied 5 months ago
Well so far no alarm. :-) I will give it another 30 minutes. If it stays off I will rate you for your excellent advice. If the alarm sounds again then I will let you know. But I think this may have resolved the issue. Thanks.

You got it..

Jay
Jay, Nissan Technician
Category: Nissan
Satisfied Customers: 21,828
Experience: 20+yrs experience with Nissan & Infiniti Trained & Certified.Currently still working for Dealer
Verified
Jay and 87 other Nissan Specialists are ready to help you
Ask your own question now
Customer reply replied 5 months ago
I hope I am not calling it a victory prematurely, but I believe your instructions solved my issue with the car alarm reactiviating repeatedly. Thank you!
Customer reply replied 5 months ago
Problem returned. Alarm went off at 11:45 PM. I disconnected the battery for the night.
Customer reply replied 5 months ago
I will check back tomorrow for direction.

I saw your response. I would like it if we can continue around 6pm EST when I get home from work so we can do some checks to see what is triggering the alarm to go off. Will that work for you?

Ask Your Own Nissan Question
Customer reply replied 5 months ago
that works with my schedule as well. Please contact me later today. -David
Customer reply replied 5 months ago
For when you return around 6 pm... What I have found is that using the mechanical key stops the alarm from going off repeatedly. But the <I-Key System Malfunction> indicator light came back on and stays on. So there is a problems somewhere. I changed the batteries in the FOBs just for good measure. If I use the FOB, then a few minutes later, the alarm starts up again. I can turn it off with the FOB or key. But the alarm will activate again a few minutes later if I use the FOB. I have scheduled an appointment with a local Nissan dealership later this week in case this cannot be resolved from home. If you have more suggestions to check and find the issue, I am open to trying them. Thanks, David

I am now online. So let me know when you are available.

Ask Your Own Nissan Question
Customer reply replied 5 months ago
Hello Jay.

Hello..

Ask Your Own Nissan Question

Ok... So lets see if we can narrow this down for you... So lets try this....

Ask Your Own Nissan Question
Customer reply replied 5 months ago
Using the key worked a few times, but now does not keep the alarm off anymore. I had to disconnect the battery to stop the alarm from activiting every 10 minutes.

Lets lower all windows and then step out of the car and lock the car. Then watch the security light when you lock it. Let me know if it turns solid for 10 to 20 seconds then starts the flash.

If it does, that is normal operation. So from this point, with all windows down, I would like you to grab the inside and outside of each door, one at a time and pull and push each door. See if there is a particular door that can set off the alarm is what we are looking for.

Ask Your Own Nissan Question
Customer reply replied 5 months ago
okay. I will go through that exersize and get back to you.

ok

Ask Your Own Nissan Question
Customer reply replied 5 months ago
When I hit the lock button, the lights flash once like normal. The security light does come on solid for any length of time. It just flashes about once per second. The alarm does not respond to the pulling of the doors.

If the alarm does not go off by yanking on doors while locked, that is good. So then I would try tapping around the hood and see if the hood sets it off.

Ask Your Own Nissan Question
Customer reply replied 5 months ago
okay. Is the alarm armed when the security light is flashing?
Customer reply replied 5 months ago
I assume I am looking for a security sensor that is setting off the alarm when it shouldnt
Customer reply replied 5 months ago
Should I take the FOB off of my person when checking the hood and doors?

When the Security light is Solid, it's not arm. Once it starts to flash, then it's armed. That is when you want to do the checks..

Ask Your Own Nissan Question
Customer reply replied 5 months ago
I reconnected the battery. Then started the car, rolled down the windows, shut off the car, got out, and locked the car. The security light started flashing right away. it never came on solid. I checked the doors and did not get an alarm. In the process, I loosened the cable that was just resting on the battery terminal enough to short the connection. So I got under the hood again and tightened it down. This time when I started and stopped the car, then locked it, the security light stayed on solid for about 30 seconds, then flashes. I tapped the hood, checked the trunk and doors again and no alarm came on.
Customer reply replied 5 months ago
The alarm activated with nobody near the car again just now.

I wonder if you have a bad remote? Do you have a second remote for the car?

Ask Your Own Nissan Question
Customer reply replied 5 months ago
I have two remotes, and I have tried both separately.
Customer reply replied 5 months ago
I changed the batteries in both of them earlier today
Customer reply replied 5 months ago
I need to pick up my daughter down the street. I will be back in 10 minutes. Thanks

Let me also explain the factory alarm.

So the factory alarm the way it works is that it is integrated into to car. So it can't be disabled. So once you lock the car with the remote, if the security light does not turn solid for 10 to 20 seconds, that means the BCM is seeing something open. Door, hood or Trunk. If it see's everything is closed, then the security light will turn solid for the 10 to 20 seconds. So that is why I was having you try doors hood and so on...

Ask Your Own Nissan Question

ok.. Take your time.. Wife has my dinner almost ready anyway..

Ask Your Own Nissan Question
Customer reply replied 5 months ago
Ah, the hood was cracked open the first time I checked the doors. makes perfect sense now.
Customer reply replied 5 months ago
Back in a bit. enjoy dinner first. thanks

You got it.. Talk to you in a few..

Ask Your Own Nissan Question
Customer reply replied 5 months ago
I am back for when you are ready.

I am almost done.. play around with what I have asked and also try taking the batteries out of one of the remotes. Mainly the one you always use just to see if that remote is causing the issue also.

Ask Your Own Nissan Question
Customer reply replied 5 months ago
Okay
Customer reply replied 5 months ago
I took the batteries out of both remotes. Alarm still sounded a few minutes later.
Customer reply replied 5 months ago
I will keep trying things, but if we cannot figure it out, I will not be heart broken. This car is still under warranty.

If it still goes off with the remote batteries out, then it has to be a door latch or a hood switch or something causing the alarm to go off. But at least you have a basic understanding of how the alarm is triggered.

Ask Your Own Nissan Question
Customer reply replied 5 months ago
okay. I think I will most likely need a mechanic to locate and replace the switch or sensor that is causing the alarm. At least I know which direction to point them in. Thank you for going through the list of things that I was able to check for. I have an appointment to have the car looked over on Thursday. Have a great evening and thanks for your time. -David

Your welcome David, and feel free to let me know how you make out.

Thanks Jay!

Ask Your Own Nissan Question
Customer reply replied 5 months ago
I can let you know what they find. Thanks

Your welcome..

Ask Your Own Nissan Question
Customer reply replied 5 months ago
Jay, you were on target. It was a manfunctioning hood latch switch. Dealership replaced the entire latch assembly under warranty. Thanks. - David

That is awesome. Glad that they were able to get the issue resolved for you. I knew we were close. Cool deal. Thanks for the update and thanks for using JustAnswer.com

Ask Your Own Nissan Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a nissan mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jay Your Own Question
Jay
Jay
Jay, Nissan Technician
Category: Nissan
Satisfied Customers: 21,828
21,828 Satisfied Customers
Experience: 20+yrs experience with Nissan & Infiniti Trained & Certified.Currently still working for Dealer

Jay is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I was in trouble with an electrical issue with my brand new Nissan. I frantically went online trying to find help and luckily I found your site. I reached a NISSAN tech named RIP. He was absolutely tremendous and helped me work through the issue. What a pro!

cjazLexington, KY

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

< Previous | Next >

Meet the Experts:

Chris(aka-Moose)

Chris(aka-Moose)

Nissan Technician

747 satisfied customers

16 years of experience

Tim Mohr

Tim Mohr

ASE MASTER TECH

602 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Marty

Marty

ASE Certified Technician

161 satisfied customers

ASE & Bosch master tech. 30 years experience.

Mike V.

Mike V.

Nissan Technician

9,482 satisfied customers

Nissan factory trained and Certified Subaru Technician.

Ron

Ron

ASE Certified Technician

589 satisfied customers

34 years of automotive Repair

Anthony

Anthony

ASE Certified Technician

332 satisfied customers

ASE Master Automobile Technician with over 18 years exp. in this field.

Richard

Richard

ASE Certified Technician

92 satisfied customers

Nissan Tech ASE certified technician

< Previous | Next >

Related Nissan Questions
The dash is lighting up with system key error and the awd
The dash is lighting up with system key error and the awd error messages … read more
Jay
Jay
Nissan Technician
Vocational, Technical or Trade Scho
21,828 satisfied customers
HEadlight system error and No Key Detected. HEadlights will
HEadlight system error and No Key Detected. HEadlights will not turn off and car will not start. … read more
Jay
Jay
Nissan Technician
Vocational, Technical or Trade Scho
21,828 satisfied customers
I'm getting An I-Key System error message. 26,000 Miles And
I've tried the dealership and they want to charge me 300$ I'm not paying that. And I talked to the dealership where I got the car and they're telling me they can't really do anything about it because it's past 7 Days. … read more
Jay
Jay
Nissan Technician
Vocational, Technical or Trade Scho
21,828 satisfied customers
I have a 2013 Nissan Pathfinder and the alarm goes off
I have a 2013 Nissan Pathfinder and the alarm goes off periodically. All the door sensors work.. I'm not sure what the problem is. This just recently started happening … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,594 satisfied customers
I have a message "I key system error see owners manual" and
I have a message "I key system error see owners manual" and i can't shut my car off … read more
Jay
Jay
Nissan Technician
Vocational, Technical or Trade Scho
21,828 satisfied customers
I key system error. Car wont start. 68000. 2013 nissan
I key system error JA: How many miles are on the car? Do you have scan tool or a code reader? Customer: Car wont start JA: What is the model/year of your Nissan? Customer: 68000 JA: What year is your … read more
3pac2222
3pac2222
nissan master auto tech
Associate Degree
2 satisfied customers
I have 2015 nissan altima 4 cylinder. I changed a dead car
i have 2015 nissan altima 4 cylinder. I changed a dead car battery. Now the car wont start. It shows ikey error … read more
Jake
Jake
309 satisfied customers
2015 Nissan Altima. Car stereo/nav system won't turn on.
2015 Nissan Altima. Car stereo/nav system won't turn on. Trying to determine where fuse for stereo is located so I can see if it's blown … read more
Jay
Jay
Nissan Technician
Vocational, Technical or Trade Scho
21,828 satisfied customers
There is a red car light that flashes on the speedometer,
There is a red car light that flashes on the speedometer … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,594 satisfied customers
Alarm won stop and car won't start, Yes but the key isn't a
Just tried to turn off alarm by pulling the battery cable off … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,594 satisfied customers
My 2014 Nissan Altima was in the shop yesterday, where they
Hello. My 2014 Nissan Altima was in the shop yesterday, where they had the battery disconnected to repair door switches. After the work was completed, I got an engine service light. It is a P0603, Pow… read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
589 satisfied customers
I key intelligence system error Nissan Altima 2013. alarm
I key intelligence system error Nissan Altima 2013. alarm keeps going off … read more
Jay
Jay
Nissan Technician
Vocational, Technical or Trade Scho
21,828 satisfied customers
My name us ***** *****, and my problem is my key fob has new
Customer: My name us ***** *****, and my problem is my key fob has new batteries and now my car will not start. … read more
Jay
Jay
Nissan Technician
Vocational, Technical or Trade Scho
21,828 satisfied customers
2001 Nissan Altima: door lock button..my key..disconnect..my battery
I have a 2001 Nissan Altima. When i exit my car and press the door lock button on my key ring twice the car stats beeping after about one minute. Shall i disconnect and reconnect my battery? Will that… read more
3pac2222
3pac2222
nissan master auto tech
Associate Degree
2 satisfied customers
2005 Nissan Altima: with bose radio..Car needed the battery replaced
I own a 2005 Nissan Altima with Bose radio. Car needed the battery replaced and ever since the Sat. radio will not work. I keep getting a reading of "channel invalid". Sirius techs were unable to help… read more
Jay
Jay
Nissan Technician
Vocational, Technical or Trade Scho
21,828 satisfied customers
2006 xterra: nissan..locking..unlocked..just the anti-theft installed
my nissan 2006 xterra alarm keeps going off every 10 minutes. I have opened the door with the actual key, tried locking with the controller and leaving the door unlocked. I do not have an actual alarm… read more
HondaPlatinum
HondaPlatinum
High School or GED
148 satisfied customers
1998 nissan pathfinder: 000 miles..keys..the cars..few minutes
i have a 1998 nissan pathfinder with 130,000 miles. i just removed the keys and went in the house. now i look out and the lights are flashing every and the cars is beeping every few minutes. any ideas… read more
mauricio
mauricio
Vocational, Technical or Trade Scho
372 satisfied customers
nissan altima: service engine light on, I disconnect the cables
i have a service engine light on, I disconnect the cables for about five min reconnect but light is still on nissan altima most lights go off when reconnect.… read more
Infiniti Nissan Specialist
Infiniti Nissan Specialist
Master Technician
Vocational, Technical or Trade Scho
915 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x