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I have an infiniti g37 and I had my rear brakes replaced and…

I have an infiniti...

I have an infiniti g37 and I had my rear brakes replaced and rotors resurfaced and immediately when I braked the steering wheel shook and the care made a roaring sound. What happened?

Mechanic's Assistant: How often does the vibration occur, and when did you last have the tires balanced?

The vibration occurs each time I brake, but it didn't happened until the dealership replaced the pads and resurfaced the rotors

Mechanic's Assistant: What year is your G37?

2012

Mechanic's Assistant: Are you fixing your G37 yourself? What have you tried so far?

No, I took it to the Infiniti dealership in my town

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I am taking the car back this morning for an oil change and I would like to address the issue with them

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Answered in 3 minutes by:
3/12/2018
peterpete190
peterpete190, Auto Technician
Category: Nissan
Satisfied Customers: 33,405
Experience: Over 17 years diagnosing and repairing vehicles.
Verified

Hi, my name is ***** ***** I will be happy to assist with this today.In some cases, I may need more info to assist better.I apologize for any delay.
I am here Sundays through Thursdays from around 5 am to 2 pm Mountain time.If you respond and I do not respond back right away I will do so as soon as I can.

They didnt resurface the rotors properly and they are still warped or had warped when they resurfaced them,this causes the feel you are feeling now.Usually this is an issue with the front brake rotors needing resurfaced or replaced.You will need to have the rotors checked to see if they need to re surface the front and rear or rear again or if either rotors need replaced.You can only have them resurfaced so many times before they have to be replaced.But this is due to warped rotors needing re surfaced or replaced.Let them know this was not an issue until they worked on it to see if they will help with the costs or will cover the costs.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service, your 5-star rating is appreciated ( should be a link to click on here or above).You can rate at any time and we can continue to work on your question as this will not close out your question.I work on delivering the best answer and help here but in some cases, it can be difficult to do without seeing the vehicle.

Thanks Pete

Ask Your Own Nissan Question

I saw you had opened a second question to thank me.I had it closed out so that way your not charged any extra.

Your welcome

Let me know if you need anything else and feel free to rate my help here or above ( should be a link to click on ) as this is how I receive credit for my time, this can be done at any time and you can still come back here and reply if needed.Your 5-star rating is appreciated

Thanks Pete

peterpete190
peterpete190, Auto Technician
Category: Nissan
Satisfied Customers: 33,405
Experience: Over 17 years diagnosing and repairing vehicles.
Verified
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Category: Nissan
Satisfied Customers: 33,405
33,405 Satisfied Customers
Experience: Over 17 years diagnosing and repairing vehicles.

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