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It seems like the automatic climate control is stuck I

Customer Question
It seems like the...

It seems like the automatic climate control is stuck I cannot change the settings

Mechanic's Assistant: What is the model/year of your Nissan?

2014 Nissan Altima SV

Mechanic's Assistant: Are you fixing your Altima yourself? What have you tried so far?

I went and bought a new climate control but when I installed still doing the same thing

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

If there is a reset for this types of problems

Submitted: 2 months ago.Category: Nissan
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Answered in 4 minutes by:
12/15/2017
Nissan Mechanic: Gabriel Grey, Auto Service Technician replied 2 months ago
Gabriel Grey
Gabriel Grey, Auto Service Technician
Category: Nissan
Satisfied Customers: 407
Experience: Master Service Technician
Verified

Good afternoon, I hope you are doing great. My name is***** would be happy to assist you with this today.

Are all of the settings stuck? Or just the temperature?

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Customer reply replied 2 months ago
All
Customer reply replied 2 months ago
all the settings are stuck I can do nothing is stuck 75 degrees auto A/c on
Nissan Mechanic: Gabriel Grey, Auto Service Technician replied 2 months ago

Okay gotcha. There is a system reset on these, that is performed by pulling fuse #30(10A) for 30 seconds with the key on, turn the key off for 30 seconds and re install fuse, this will power reboot the module and should get things working. If there is still no response then we will need to get it hooked up to a scan tool and check for codes

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Customer reply replied 2 months ago
where this fuse is located
Nissan Mechanic: Gabriel Grey, Auto Service Technician replied 2 months ago

It is in the fuse box under the hood

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Customer reply replied 2 months ago
Where exactly fuse #30 is located
Nissan Mechanic: Gabriel Grey, Auto Service Technician replied 2 months ago

Here is a picture diagram of both fuse boxes. It is in the smaller box on the first page, you will see the numbers labeled on each one

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Customer reply replied 2 months ago
when I look at the diagram does not match my vehicle
Nissan Mechanic: Gabriel Grey, Auto Service Technician replied 2 months ago
That is strange, that is the info it pulls up for me. I will opt out and open this back up to a new expert who hopefully has the correct schematic
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Nissan Mechanic: Jay, Nissan Technician replied 2 months ago
Jay
Jay, Nissan Technician
Category: Nissan
Satisfied Customers: 21,116
Experience: 20+yrs experience with Nissan & Infiniti Trained & Certified.Currently still working for Dealer
Verified

Hello my name is ***** ***** thank you for your question.,

This Air Control system has more than one fuse, so pulling the fuse is not the best way to see if a reset will work. You would need to disconnect the Negative battery cable for 15 mins and then connect it and see if the issue continues and let me know..

Ok?

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Customer reply replied 2 months ago
Jay I did the 15 minutes and no good result the same situation I which we ca get resolution thanks
Nissan Mechanic: Jay, Nissan Technician replied 2 months ago

So the air controller does not respond to any type of Vent change? or blower motor change?

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Customer reply replied 2 months ago
No response
Nissan Mechanic: Jay, Nissan Technician replied 2 months ago

What position is it stuck in? Also is this a Auto Air system?

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Customer reply replied 2 months ago
Is stuck in auto 75 degrees the fan speed changes and outside air in
Nissan Mechanic: Jay, Nissan Technician replied 2 months ago

Is this a Auto Air system?

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Customer reply replied 2 months ago
I don’t understand your question
Nissan Mechanic: Jay, Nissan Technician replied 2 months ago

on your air controller, is there a button that says Auto?

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Customer reply replied 2 months ago
if you give me a number I send you a picture with the exact status
Nissan Mechanic: Jay, Nissan Technician replied 2 months ago

You can take a picture and up load it to this question

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Nissan Mechanic: Jay, Nissan Technician replied 2 months ago

cool.. Thanks... You have Auto Air.. Thank you.. So if you press Mode it does nothing?

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Customer reply replied 2 months ago
Correct nothing any button
Nissan Mechanic: Jay, Nissan Technician replied 2 months ago

Then this is most likely the air controller that is bad. But should be checked to verify. If there is no response for any button, that is a controller issue.

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Nissan Mechanic: Jay, Nissan Technician replied 2 months ago

That means the Air Controller with all the buttons and screen.

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Customer reply replied 2 months ago
Jay I bought a new head and is the same that’s how I got to you
Nissan Mechanic: Jay, Nissan Technician replied 2 months ago

Ok... It's exactly the same unit? It's not used? Did the old controller have no response at all like this one?

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Nissan Mechanic: Jay, Nissan Technician replied 2 months ago

Then the AC Auto Amp needs to be checked next.

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Nissan Mechanic: Jay, Nissan Technician replied 2 months ago

that is the box under the radio.

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Nissan Mechanic: Jay, Nissan Technician replied 2 months ago

The controller communicates to that, and the Ac Auto Amp is what changed all mode and also controls blower speeds.

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Customer reply replied 2 months ago
How do I check it go get one at the Yunk ard
Nissan Mechanic: Jay, Nissan Technician replied 2 months ago

I can give you the Ac Auto Amp Reference values, but you may need a Oscilloscope to monitor signals..

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Nissan Mechanic: Jay, Nissan Technician replied 2 months ago

Do you want the Terminal Reference values?

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Customer reply replied 2 months ago
Should I just get one from the Yunk yard
Nissan Mechanic: Jay, Nissan Technician replied 2 months ago

If it's cheap.. Sure..

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Customer reply replied 2 months ago
Can I follow up with you tomorrow
Nissan Mechanic: Jay, Nissan Technician replied 2 months ago

Sure..

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Customer reply replied 2 months ago
How can I contact you
Nissan Mechanic: Jay, Nissan Technician replied 2 months ago

You would just need to log back into JustAnswer and go to my questions to return back to this question

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Nissan Mechanic: Jay, Nissan Technician replied 2 months ago

Then you can return back to this question

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Customer reply replied 2 months ago
Good night thanks
Nissan Mechanic: Jay, Nissan Technician replied 2 months ago

Good Night and your Welcome!

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Jay, Nissan Technician
Category: Nissan
Satisfied Customers: 21,116
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