Nissan

Nissan repair questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

2015 Murano. Rear Tailgate won't close all the way. Won't…

Customer Question
2015 Murano. Rear...

2015 Murano. Rear Tailgate won't close all the way. Won't latch.. None of the buttons to open or close work.

Mechanic's Assistant: Are you fixing your Murano yourself? What have you tried so far?

I've tried manually shutting the tailgate and making sure the switch in the glove compartment was in the on position.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Can't think of it

Submitted: 7 months ago.Category: Nissan
Show More
Show Less
Ask Your Own Nissan Question
Answered in 30 minutes by:
12/6/2017
Nissan Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Nissan
Satisfied Customers: 3,358
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

OK open the tailgate and with a screwdriver try to operate the latch, there may be some debris stuck in it, try to close it all the way with the screwdriver and then you will have to apply force in the other direction while pushing the open button to release it and try again, once open they to close the door and see if it shuts all the way, you may have to do this a few times with the screwdriver

Ask Your Own Nissan Question
Customer reply replied 7 months ago
nothing changed
Customer reply replied 7 months ago
Tried it a few times.
Nissan Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

can you get the latch to lock with the screwdriver

Ask Your Own Nissan Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a nissan mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tom Your Own Question
Tom
Tom
Tom, ASE Certified Technician
Category: Nissan
Satisfied Customers: 2,488
2,488 Satisfied Customers
Experience: Qualified to repair all makes and models.

Tom is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I was in trouble with an electrical issue with my brand new Nissan. I frantically went online trying to find help and luckily I found your site. I reached a NISSAN tech named RIP. He was absolutely tremendous and helped me work through the issue. What a pro!

cjazLexington, KY

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

< Previous | Next >

Meet the Experts:

Chris(aka-Moose)

Chris(aka-Moose)

Nissan Technician

747 satisfied customers

16 years of experience

Tim Mohr

Tim Mohr

ASE MASTER TECH

602 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Marty

Marty

ASE Certified Technician

161 satisfied customers

ASE & Bosch master tech. 30 years experience.

Mike V.

Mike V.

Nissan Technician

9,482 satisfied customers

Nissan factory trained and Certified Subaru Technician.

Ron

Ron

ASE Certified Technician

589 satisfied customers

34 years of automotive Repair

Anthony

Anthony

ASE Certified Technician

332 satisfied customers

ASE Master Automobile Technician with over 18 years exp. in this field.

Richard

Richard

ASE Certified Technician

92 satisfied customers

Nissan Tech ASE certified technician

< Previous | Next >

Related Nissan Questions
LIftgate issues. 2015 murano. Fob, lift gate button and dash
Fob, lift gate button and dash button all give me three beeps & it "opens" but only slightly, then drops back down and locks. … read more
Jake
Jake
309 satisfied customers
I can't get the back door (hatch) open even though it's
I can't get the back door (hatch) open even though it's unlocked … read more
Jake
Jake
309 satisfied customers
The rear tailgate will not unlock.Fuses are fine, new touch
The rear tailgate will not unlock.Fuses are fine, new touch pad has been installed. wires in rubber harnesses on top of tailgate appear intact. any suggestions? … read more
Jake
Jake
309 satisfied customers
The trun hatch seems to be stuck in manual operation. 2015
The trun hatch seems to be stuck in manual operation … read more
Clifton B.
Clifton B.
nissan master auto tech
Associate Degree
4,284 satisfied customers
M,Y TRUNK WILL NOT OPEN WITH THE REMOTES OR THE BUTTON ON
M,Y TRUNK WILL NOT OPEN WITH THE REMOTES OR THE BUTTON ON THE CAR, I REPLACED THE HATCH REMOTE. … read more
Jay
Jay
Shop Forman / Lead Tech
Vocational, Technical or Trade Scho
21,618 satisfied customers
I have a 2015 Murano and the rear tailgate won't open. I
I have a 2015 Murano and the rear tailgate won't open. I have tried using the remote button, the button on the tailgate and the button from Inside. … read more
Jake
Jake
309 satisfied customers
2015 Murano Platinum tailgate won't open. The manual button
2015 Murano Platinum tailgate won't open. The manual button in the glove box is fine. Took to a dealer the first time & they reset it on computer. Quit working after 3 days. Back at the dealers & serv… read more
Gabriel Grey
Gabriel Grey
Master Service Technician
Associates
447 satisfied customers
My liftgate won't open. I've tried manually on the outside.
My liftgate won't open. I've tried manually on the outside. Now I'm on the inside. There's not a panel in the middle of the door but there is 2 slots. Can you help me figure out if these can be used t… read more
Jay
Jay
Shop Forman / Lead Tech
Vocational, Technical or Trade Scho
21,618 satisfied customers
Lift gate on 2015 mirano stopped working and everytime i put
lift gate on 2015 mirano stopped working and everytime i put it into gear when driving i get a faint irritating alarm sound in the back of the car it goes off when the car stops or goes out of gear as… read more
Jay
Jay
Shop Forman / Lead Tech
Vocational, Technical or Trade Scho
21,618 satisfied customers
I have a 2015 Murano. The hatch will not open. I have tried
I have a 2015 Murano. The hatch will not open. I have tried the button inside, the remote, and the button on the hatch itself. None of them work. I made sure the switch inside the glove box was on and… read more
Jake
Jake
309 satisfied customers
Sorry bout that. 2015 murano withe exterior led turn signals
Sorry bout that. 2015 murano withe exterior led turn signals on mirrors. As best as I can tell passenger side hardly works at all, driver side seems to work most of the time I can hear a difference in… read more
Jake
Jake
309 satisfied customers
Rear door hatch won't open automatically when I press the
rear door hatch won't open automatically when I press the button it unlock but won't go up. Fuse appears to be ok … read more
Jay
Jay
Shop Forman / Lead Tech
Vocational, Technical or Trade Scho
21,618 satisfied customers
I have and 2015 Murano and the auto liftgate function will
Hi! I have and 2015 Murano and the auto liftgate function will not work, either from the interior power button or the remote fob...manual function on the liftgate itself works fine...the fob battery i… read more
Jake
Jake
309 satisfied customers
I have a 2015 Murano and the rear tailgate won't open. I
I have a 2015 Murano and the rear tailgate won't open. I have tried using the remote button, the button on the tailgate and the button from Inside. … read more
Jay
Jay
Shop Forman / Lead Tech
Vocational, Technical or Trade Scho
21,618 satisfied customers
I have issue with Nissan Murano 2012 tail gate , this
Customer: hi. My name is ***** ***** I have issue with Nissan Murano 2012 tail gate … read more
Jay
Jay
Shop Forman / Lead Tech
Vocational, Technical or Trade Scho
21,618 satisfied customers
Murano CC: I cannot open the trunk of my 2011 Nissan Murano
I cannot open the trunk of my 2011 Nissan Murano CC. The inside button does not work. I can't use the intelligent key. The valet button is not on -- I checked. When I have the intelligent key with me … read more
Jake
Jake
309 satisfied customers
Murano: 2006 Nissan Murano rear hatch wont open. Got power
2006 Nissan Murano rear hatch won't open. Got power to it. Have followed the manual recomendation for emergency opening by manually moving the plastic lever from inside. The lever moves when outside b… read more
Tom
Tom
ASE Certified Technician
Vocational, Technical or Trade School
2,488 satisfied customers
2009 Murano: rear hatch wont lock..tried using the key fob..manually
Hi, I have a 2009 Murano and the rear hatch won't lock. I have tried using the key fob and the button inside the car to open and close the hatch but nothing happens. I can manually close the hatch but… read more
Tom
Tom
ASE Certified Technician
Vocational, Technical or Trade School
2,488 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x