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Def system malfunction. 2016 titan xd diesel. 2 years old.
def system malfunction JA: What is the model/year of your Nissan? Customer: 2016 titan xd diesel JA: How old is the engine? And when was it last serviced? Customer: 2 years old JA: Are you fixing your… read more
Clifton B.
Clifton B.
nissan master auto tech
Associate Degree
4,493 satisfied customers
Need help. I have a 2016 Nissan Murano, the navigation
Hello, need help. I have a 2016 Nissan Murano, the navigation screen says Error. The screen is black with the message “navigation system error” it won't even play the radio. … read more
Clifton B.
Clifton B.
nissan master auto tech
Associate Degree
4,493 satisfied customers
SD Card issues. 2015 Murano. I bought the car used without
I bought the car used without an SD card (or the wrong). The cards showed a Navigation error after 30 seconds of being use. I recently got a new card direct from Nissan that the dealership ordered me based on my Vin. When I put the card in the first time it was a black screen for a while, so I went to remove the card, as I was removing it started showing messages that it was updating. I then put the card back in but had to cancel the update process. I have not been able to get back to the update screens again. Now when I put the new card in it acts like the other cards, failing after 30 seconds or so. … read more
Pete
Pete
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General auto certifications
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I have a 2015 Murano. The navigation system needed updating
I have a 2015 Murano. The navigation system needed updating so we purchased the updated maps for USA/Canada. When the new SD card is inserted, it says to enter the “active key”. However part of the ac… read more
Clifton B.
Clifton B.
nissan master auto tech
Associate Degree
4,493 satisfied customers
Could you tell me which SD card for maps a 2016 murano
Could you tell me which SD card for maps a 2016 murano needs … read more
Don - Mo Lurch
Don - Mo Lurch
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Vocational, Technical or Trade Scho
10,644 satisfied customers
I am trying to update the gps. It says turn off navigation
I am trying to update the gps. It says turn off navigation and I don't know how. Thanks … read more
Anthony P.
Anthony P.
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Unable to save stations each time turn off vehicle loss
Unable to save stations each time turn off vehicle loss setting and requires resetting each time. … read more
Clifton B.
Clifton B.
nissan master auto tech
Associate Degree
4,493 satisfied customers
I just loaded the SD map card into my Nissan Murano 2017 and
I just loaded the SD map card into my Nissan Murano 2017 and it initially displayed the map but then the screen when black and displays the "Navigation System Error with error Code: e-code: NK-N3-20 … read more
Clifton B.
Clifton B.
nissan master auto tech
Associate Degree
4,493 satisfied customers
I'm getting this error message e-code nk-n3-20. My car is
I'm getting this error message e-code nk-n3-20 JA: How many miles are on the car? Do you have scan tool or a code reader? Customer: my car is Nissan maxima 2016 JA: Are you fixing your Maxima yourself… read more
Clifton B.
Clifton B.
nissan master auto tech
Associate Degree
4,493 satisfied customers
Did a bad thing added DEF to diesel tank. Tank has probably
Did a bad thing added DEF to diesel tank. Tank has probably 20 gallons of fuel. Realized it while I was pouring no excuses just rushing. Ran in looked up on line and did not try and start...Called dea… read more
Eric
Eric
Retired
N/A
33,589 satisfied customers
Purchased the 2018 update for my 2015 Altima. Works fine in
Second opinion] Purchased the 2018 update for my 2015 Altima. Works fine in Nevada where I live. Went on a trip to Northern California and the system consistently gave me the wrong directions and had … read more
Jay
Jay
Nissan Technician
Vocational, Technical or Trade Scho
22,020 satisfied customers
I own a 2016 titan XD. I�m at the 20000. Do I need to change
Second opinion] I own a 2016 titan XD . I'm at the 20000 mark . Do I need to change trans filter or just drain and refill … read more
Jay
Jay
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Vocational, Technical or Trade Scho
22,020 satisfied customers
My navigation in my Nissan Altima shows my location about 8
My navigation in my Nissan Altima shows my location about 8 miles away from my current location. It shows the car turning and moving but not at the location I am actually at. I tried a hard reset by p… read more
Jake
Jake
4,447 satisfied customers
Broke the lcd touch screen mid dash display. I have back up
Broke the lcd touch screen mid dash display. I have back up Camera, no audio, no navigation … read more
Clifton B.
Clifton B.
nissan master auto tech
Associate Degree
4,493 satisfied customers
Need specific part number for navigation update on 2010
Need specific part number for navigation update on 2010 Murano LE. Online there is only a code to purchase - dealer is claiming there is a $400 part that has to be ordered and installed (SD card). Wha… read more
Randall C
Randall C
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Vocational, Technical or Trade Scho
12,662 satisfied customers
Nissan Versa: The navigation system on my 2011 Nissan Versa
The navigation system on my 2011 Nissan Versa is working erratically. It will show the map, and directions to Home, but doesn't show Nearby Restaurants or Gas Stations, and when I try to enter a new d… read more
DaveTheCarGuy
DaveTheCarGuy
Associate Degree
227 satisfied customers
I have a Versa 2012 H/, with factory installed GPS
I have a Versa 2012 H/B, with factory installed GPS Navigation. Is there any shortcut for programming the settings on the GPS that are not available in the manual? For example, the unit is locked from… read more
Jay
Jay
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Vocational, Technical or Trade Scho
22,020 satisfied customers
Hi I am trying to install my Nissan Armada Navigation DVD update
Hi I am trying to install my Nissan Armada Navigation DVD update (v7.4) and can't figure out how to do it? There were not installation instructions included with the DVD? Thanks.… read more
Clifton B.
Clifton B.
nissan master auto tech
Associate Degree
4,493 satisfied customers
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used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

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9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

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Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

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As a single woman, I really appreciate an excellent and affordable opinion.
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SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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