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The radio on my 2010 nissan murano is having memory issues.

Customer Question
The radio on my...

The radio on my 2010 nissan murano is having memory issues. After shutting the car off for more than 10-15 minutes the station presets and the clock go back to factory settings??

Mechanic's Assistant: Is this an aftermarket stereo, or did it come with the car?

Factory bose 6-cd system

Mechanic's Assistant: Are you fixing your Murano yourself? What have you tried so far?

Have not tried anything yet

Submitted: 8 months ago.Category: Nissan
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Answered in 19 minutes by:
9/30/2017
Nissan Mechanic: Peter Bagley, Auto Service Technician replied 8 months ago
Peter Bagley
Peter Bagley, Auto Service Technician
Category: Nissan
Satisfied Customers: 1,238
Experience: master tech
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Hello and welcome to just answer, my name is ***** ***** to assist you. I cannot see or hear your vehicle so I rely on your patience and input to my questions so I can help you better.

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Customer reply replied 8 months ago
what are your questions?
Nissan Mechanic: Peter Bagley, Auto Service Technician replied 8 months ago

The first thing you have to do if it has [DEMO MODE] make sure it is not on , because this will cancel settings. On the back of the radio you will have three wires to be concerned with. blk [GROUND], red [ SWITCH POWER], yellow [CONSTANT POWER].

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Nissan Mechanic: Peter Bagley, Auto Service Technician replied 8 months ago

So obviously your ground and switch power wire s are working because the radio works when turned on, so what I suspect is the yellow constant power wire is loosing it's power.

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Nissan Mechanic: Peter Bagley, Auto Service Technician replied 8 months ago

This is just like if you disconnected the battery you would also loose all your settings as well so that wire has to maintain power at all times to the radio. The first thing you can check is all the fuses in the fuse block under the dash. Do so either with a test light or muti-meter on both sides of each fuse

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Nissan Mechanic: Peter Bagley, Auto Service Technician replied 8 months ago

Please do those things first and get back to me with what you found so we can proceed. I will check back after lunch.

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Customer reply replied 8 months ago
ok I will check and get back to you
Nissan Mechanic: Peter Bagley, Auto Service Technician replied 8 months ago

very well after noon.

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Customer reply replied 8 months ago
Checked the fuses and they are working
Nissan Mechanic: Peter Bagley, Auto Service Technician replied 8 months ago

Did you check that you have constant power on that one wire at back of radio?

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Customer reply replied 8 months ago
Please bear with me it may take a bit for me to get the radio pulled
Nissan Mechanic: Peter Bagley, Auto Service Technician replied 8 months ago

ok I think that is a good place to start let me know when your redy

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