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I have a 2016 Nissan Sentra with 30,300 miles with automatic…

I have a 2016...

I have a 2016 Nissan Sentra with 30,300 miles with automatic transmission. When I accelerate on the hghway, it won't "shift" out of first gear and will not increase speed over 40 miles per hour

Mechanic's Assistant: How many miles are on the car? Is it the original transmission?

30,000 miles and it is the original transmission

Mechanic's Assistant: Are you fixing your Sentra yourself? What have you tried so far?

I have taken it in to the dealer 2 times and, of course, they can't get the problem to repeat iself so they say there is nothing wrong. It happened again this morning though

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No - that is it. Thanks. I do have special rims on the car - and the dealer representative said that could cause it not to "shift" when accelerating, but it has happened on the tires that came with the car as well, so I don't think the tires with the special rims is an issue.

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Answered in 24 minutes by:
9/21/2017
internal88
internal88, ASE Certified Technician
Category: Nissan
Satisfied Customers: 2,700
Experience: I have been working in the technican for over 15 years. I am an expert in diagnostic.
Verified

Hello, I'm Brandon - Nissan tech.

No, it can't be the tires or the wheels.

Is the check engine light ON?

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Customer reply replied 7 months ago
It has come on before, but did not this morning

When the light was ON, did you retrieve the trouble code?

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Customer reply replied 7 months ago
No - I forgot to get the trouble code
Customer reply replied 7 months ago
FYI - when I accelerate, the RPM's speed up, but the forward speed of the car remains at about 40 mph.
It makes a noise like I need to shift gears - like if I was driving in low gear

How many miles does your car have?

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I see it you have 30k miles. Have you done any transmission fluid change?

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Customer reply replied 7 months ago
once at the dealership
Customer reply replied 7 months ago
I will need to confirm that - now that I think about it.
I don't believe I have done that.

Yes, it is best you could get me the code.
Your vehicles uses a CVT type transmission it does not shift like the older vehicle.

It is belt driven type transmission.

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Going back to your concern - You said your can't go over 40 MPH?

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Customer reply replied 7 months ago
I found a website for California owners that reference a lot of problems with the CVT on 2012-1016 model year Nissans. Two problems on the list describe what happens to me - (1) Drop-out of power when pressing gas pedal downshift and (2) Transmission shuddering
Customer reply replied 7 months ago
Correct - it would not accelerate over 40 mph, but the RPM's were revving up when I acceerated

I am aware of the CVT problems on these Sentra. The problem is the CVT valve body inside the transmission. You will need to replace this valve body to fix.

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Customer reply replied 7 months ago
Do I tell the service manager that exactly - replace the valve body?
Customer reply replied 7 months ago
Wouldn't you expect the service manager at a Nissan dealership to be aware of these problems with the 2016 Nissan CVT?
Do you know if there are any Nissan service advisories issued on this problem that I could reference

Tell them about the service bulletin reference NTB15-037B.

It is issued by Nissan.

The dealer would have to confirm the problem first before doing any repair.

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Customer reply replied 7 months ago
If he tests drives the car - like he did before - and it doesn't do it at that time - any thing else I can say to convince them there is a problem? That is what happened last time - I took it in but they couldn't get the same thing to happen.
Customer reply replied 7 months ago
I looked up NTB15 - it references model years 2012-2015.
Do you think it applies to model year 2016 as well?

Yes, because it used the same transmission.

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Next time when the check engine light is ON, you have record the code. Because the tech won't diagnose further if the vehicle check engine light is not light up.

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Customer reply replied 7 months ago
You have been a great help.
Thanks!
That is all I have for now
Customer reply replied 7 months ago
Do you know - is there a repair they can do, or is it a transmisson replacement?

Last resort would be the transmission replacement.

But you could start with CVT fluid change. These fluid should last for a long time ( years) but it won't hurt to change it out. Maybe it will fix the problem.

I believe the problem is the transmission valve body that I mentioned before. They won't replace this unit unless their tech confirm the diagnose.

All the repair that I have mentioned the dealer could do it.

Please rate me positive, thank you!

internal88
internal88, ASE Certified Technician
Category: Nissan
Satisfied Customers: 2,700
Experience: I have been working in the technican for over 15 years. I am an expert in diagnostic.
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Customer reply replied 7 months ago
I will rate you a SUPER POSITIVE!
You are great.
That's all for today
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