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Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: Nissan
Satisfied Customers: 3939
Experience:  Owner at Carolina Auto Service & Sales , 20 years Experience in Foreign & Domestic vehicles
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My daughter's Versa won't crank - this happened before and

Customer Question

My daughter's Versa won't crank - this happened before and it was the immobilizer system. I tried jumping and it wouldn't work. Is there an indicator for this system?
JA: Have you checked the fuel supply? And are all the spark plugs working?
Customer: Yes - it won't turn over at all.
JA: What year is your Versa?
Customer: 2008 sedan
JA: Are you fixing your Versa yourself? What have you tried so far?
Customer: pulled the battery and am having it checked just because it is old - since it wouldn't turn over when jumped that is probably not it. I have two keys and fobs. I pulled the battery and reconnected, but someone said you had to wait an hour for that to work?
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Nissan
Expert:  Chad Farhat replied 1 month ago.
Hey how are you
We can try to reset it manual before getting scanned with factory scanner or equivelant , now make sure battery has 12 volts and the key fob battery good
Try other key if u have 2
Below is. Aster reset procedure,let's do that and go from thereMaster Reset1-Disconnect Both Battery Cables ,Positive & Negative .
2- Touch Cables With Each Other For 60 Secs ( this will take any residual power in the Harness to Reset the Vehicle Modules )
3- Wait 30 min
4- Close all doors and trunk
5- Reconnect Battery Positive First
6- Use The Key in The Driver Side Door
Lock Cylinder to Lock it & Unlock,IF You have only a Key Fob ,use it to lock and unlock
7- Enter vehicle and Start it .Please let me know
Chad Farhat
ASE Certified Technician
Expert:  Chad Farhat replied 1 month ago.

You are very welcome :)

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Chad Farhat
ASE Certified Technician

Customer: replied 1 month ago.
The car's user manual had the procedure to reset the immobilizer - turn key to "lock" 5 seconds, to "Off" for 10 seconds, "lock" 5 seconds and "Off" ten seconds. Then you can turn on the car. I had looked in the manual initially under security system instead of mobilizer. So I did not need or use you procedure - sorry.
Expert:  Chad Farhat replied 1 month ago.

no problem ,I understand glad u got it