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My trunk wont open when i push the button. No i have not.

Customer Question
My trunk wont open...

My trunk wont open when i push the button

Mechanic's Assistant: Have you tried silicone spray or WD-40?

No i have not

Mechanic's Assistant: What is the model/year of your Nissan?

2006 nissan murano

Mechanic's Assistant: Are you fixing your Murano yourself? What have you tried so far?

Yes, i bought a button for the back door and was not the fix

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Yes

Submitted: 11 months ago.Category: Nissan
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Answered in 1 minute by:
9/8/2017
Nissan Mechanic: Mechanic01, ASE Certified Technician replied 11 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Nissan
Satisfied Customers: 3,788
Experience: Owner at Baltic investments
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Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

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Nissan Mechanic: Mechanic01, ASE Certified Technician replied 11 months ago

Will the trunk open any other way?

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Customer reply replied 11 months ago
I took the relay cover off and pressed the contact and it opened
Customer reply replied 11 months ago
i went and bought a new relay and it still wont work
i bought a new button and it still wont work
Customer reply replied 11 months ago
used relay i mean
Nissan Mechanic: Mechanic01, ASE Certified Technician replied 11 months ago

do you have a volt meter?

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Nissan Mechanic: Mechanic01, ASE Certified Technician replied 11 months ago

Pull that relay and check for ground signal on 3 when hitting the unlock button

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Customer reply replied 11 months ago
ok so to make sure im doing this right i put the red pole of my volt meter wires on the 5 and then i touched ground and the was measuring in mv and when i hit the unlock it the numbers increased a few mv is this correct way?
Customer reply replied 11 months ago
or did i do it backwards
Nissan Mechanic: Mechanic01, ASE Certified Technician replied 11 months ago

you want it to be on d.c 20 and have the positive red lead on a known good 12v source and check the 3 with the black lead when hotting the button

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Customer reply replied 11 months ago
It's like a negative # reading
Nissan Mechanic: Mechanic01, ASE Certified Technician replied 11 months ago

do you get 12v?

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Customer reply replied 11 months ago
If I put the red one on it
Nissan Mechanic: Mechanic01, ASE Certified Technician replied 11 months ago

ok so your getting signal to the motor, so if you have power on 3 and 1 then you need a relay

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Customer reply replied 11 months ago
Thats what I thought so
I went to salvage yard today and swapped it and still nothing
Nissan Mechanic: Mechanic01, ASE Certified Technician replied 11 months ago

have you tried bench testing the relay that you got?

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Customer reply replied 11 months ago
no they let me swap it so i would not have to buy it nothing happened so i gave it back because there is no refunds for electrical parts. the dealer already boned me on the $60 button that i could not refund. its like no power heading to the back button it seems like it would be the relay. if i push the contacts on the relay with the cover off bam it opens.
Nissan Mechanic: Mechanic01, ASE Certified Technician replied 11 months ago

try bench testing the old one and see how it does

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Customer reply replied 11 months ago
i tried with 9volt battery and nothing. i guess i should try it with the car battery.
Nissan Mechanic: Mechanic01, ASE Certified Technician replied 11 months ago

the power probe is something good to have as well, you can get a older one for cheap and it will do all of that for you

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Customer reply replied 11 months ago
the one at the salvage was from an 05 murano but we assumed since it looked exactly the same it would work. so i just used some alligator cables and wired it straight to the battery and it made contact.
Nissan Mechanic: Mechanic01, ASE Certified Technician replied 11 months ago

so something is going on with the signal to the relay not enough power or no good ground, the ecm send signal to the relay which is a ground, and the top 3 1 are the power and 2 is the signal and 5 is the supply to the motor to open the door

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