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Helo, I have a problem with my car nissan pathfinder. it was

Customer Question
helo JA: Hi. How can I...
helo
JA: Hi. How can I help?
Customer: I have a problem with my car nissan pathfinder.
JA: What year is your Pathfinder?
Customer: it was not starting when I turned the key on i think its 2007
JA: Can you turn the steering wheel at all? And what about the key? Is it worn or damaged?
Customer: its not damaged...yesterday only I went out and parked in my parking lot.
JA: Are you fixing your Pathfinder yourself? What have you tried so far?
Customer: yes i want to fix it my self
JA: Anything else you want the mechanic to know before I connect you?
Customer: yes
Submitted: 5 months ago.Category: Nissan
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Answered in 5 minutes by:
7/31/2017
Nissan Mechanic: Mechanic01, ASE Certified Technician replied 5 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Nissan
Satisfied Customers: 1,772
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. Are you getting any key flashing in the dash?

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Customer reply replied 5 months ago
ok
Customer reply replied 5 months ago
I don't want phone call
Customer reply replied 5 months ago
I am getting a car symbol with key flash in it in the dash with red colour.
Customer reply replied 5 months ago
are u there.?
Nissan Mechanic: Mechanic01, ASE Certified Technician replied 5 months ago

that means your car is in immobilizer mode, do you have a different key to try?

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Customer reply replied 5 months ago
no I don't have..
Nissan Mechanic: Mechanic01, ASE Certified Technician replied 5 months ago

hold on one sec ill get you a procedure to try

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Customer reply replied 5 months ago
ok or is it a problem of battery.?
Nissan Mechanic: Mechanic01, ASE Certified Technician replied 5 months ago

try taking off the battery cables holding them together for 15 mins leave off bat cables for 30 and reconnect

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Nissan Mechanic: Mechanic01, ASE Certified Technician replied 5 months ago

battery wouldnt cause that

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Customer reply replied 5 months ago
then
Customer reply replied 5 months ago
is there any other way to try...if you can tell me now may be I can do it once when I am at my home. Presently I am at my office.
Nissan Mechanic: Mechanic01, ASE Certified Technician replied 5 months ago

turn key on for 5 sec turn key off for 10 and repeat twice, see if this does it,

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Customer reply replied 5 months ago
ok I will try it.
Nissan Mechanic: Mechanic01, ASE Certified Technician replied 5 months ago

let me know what happens ! ill be around

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Customer reply replied 5 months ago
ok sure may be I can text you at the evening once I try to do it..now I am at the office
Nissan Mechanic: Mechanic01, ASE Certified Technician replied 5 months ago

sure you can text anytime!

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Customer reply replied 5 months ago
Hi Patrick the car got started and again today it is not starting. What might be the reason.?
Nissan Mechanic: Mechanic01, ASE Certified Technician replied 5 months ago

Interesting, you must have a immobilizer issue, I would bite the bullet and get some keys made and programed to the vehicle at the dealer, if your lucky you can get a lock smith to do it at a lower cost, not many have this capability but some do and they are a lot cheaper than the dealer, and if you do decide to do that order some fobs online and keys and they both can cut and program them for you. You should be able to negotiate a hours labor at the dealer for the program.

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Customer reply replied 5 months ago
approx. how much will it cost in total.?
Nissan Mechanic: Mechanic01, ASE Certified Technician replied 5 months ago

keys and fobs and all right under 200, if you can get them to agree to the hour, everything is negotiable, and with a lock smith even cheaper if they have the capability, but thats you supplying the keys and fobs

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Mechanic01
Mechanic01
Mechanic01, ASE Certified Technician
Category: Nissan
Satisfied Customers: 1,772
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