Nissan Repair Questions? Ask a Mechanic for Answers ASAP
Hello my name is ***** ***** I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required.
I have worked for nissan for a long time and I assure you that is not how the car is supposed to handle, some dealer advice though, if you are having trouble at one dealership I would take it to another, I have worked for some really great dealers that will help and fix the customers concerns and some that just dont care about the customer at all. Not all dealerships are created equal. Im sorry your having to go through this. If the problem escalates further you can contact nissan north America and start a case with them to lemon law the car. Let me know if you have any other questions.
Nissan USA/Customer service