Nissan

Nissan repair questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Key won't turn in the ignition. the key may be a bit worn,

Customer Question
Key won't turn in...

Key won't turn in the ignition.

Mechanic's Assistant: Can you turn the steering wheel at all? And what about the key? Is it worn or damaged?

The key may be a bit worn, but the steering column is locked to the right...

Mechanic's Assistant: What is the model/year of your Nissan?

2012 versa

Mechanic's Assistant: Are you fixing your Versa yourself? What have you tried so far?

I tried finding a sweet spot in the locked position, tried rocking the vehicle, the brake is rigid and the shifter is stuck in drive as well...

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Thats really about it...

Submitted: 9 months ago.Category: Nissan
Show More
Show Less
Ask Your Own Nissan Question
Answered in 4 hours by:
7/10/2017
Nissan Mechanic: Chris(aka-Moose), Nissan Technician replied 9 months ago
Chris(aka-Moose)
Chris(aka-Moose), Nissan Technician
Category: Nissan
Satisfied Customers: 51,144
Experience: 16 years of experience
Verified

Welcome, I'm Chris (aka Moose). I'm here to help everyday, but not every hour of the day, never in the morning. I try to prevent delays as much as possible. Please understand I can only advise based on what you tell me, so details are important. PHONE CALLS, they do cost more and some I do fulfill, I am not the one asking for or pushing a call, the website is. Let's get started.

Set the parking brake and raise both front wheels off the ground to see if this allows the tension on the steering to release so the key can then turn. If that fails then the key or lock cylinder tumblers are worn down and will need to be replaced.

Please make sure to rate my answer prior to logging off, as this is how I get credit for helping you. If you have not yet received 5 star excellent service from me. Please follow up so you get everything from me that you expected from the deposit you have already paid, which I get nothing of till you rate me. Rating does not close the post nor prevent replying at a later date.

Thanks Moose

Ask Your Own Nissan Question
Was this answer helpful?
Ask Chris(aka-Moose) Your Own Question
Chris(aka-Moose)
Chris(aka-Moose)
Chris(aka-Moose), Nissan Technician
Category: Nissan
Satisfied Customers: 51,144
51,144 Satisfied Customers
Experience: 16 years of experience

Chris(aka-Moose) is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I was in trouble with an electrical issue with my brand new Nissan. I frantically went online trying to find help and luckily I found your site. I reached a NISSAN tech named RIP. He was absolutely tremendous and helped me work through the issue. What a pro!

cjazLexington, KY

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

< Previous | Next >

Meet the Experts:

Chris(aka-Moose)

Chris(aka-Moose)

Nissan Technician

51,144 satisfied customers

16 years of experience

Tim Mohr

Tim Mohr

ASE MASTER TECH

589 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Marty

Marty

ASE Certified Technician

154 satisfied customers

ASE & Bosch master tech. 30 years experience.

Mike V.

Mike V.

Nissan Technician

9,365 satisfied customers

Nissan factory trained and Certified Subaru Technician.

Ron

Ron

ASE Certified Technician

562 satisfied customers

34 years of automotive Repair

Anthony

Anthony

ASE Certified Technician

332 satisfied customers

ASE Master Automobile Technician with over 18 years exp. in this field.

Richard

Richard

ASE Certified Technician

92 satisfied customers

Nissan Tech ASE certified technician

< Previous | Next >

Related Nissan Questions
2006 nissan altima: The shift interlock solenoid..shifter..assembly
I have a 2006 nissan altima with a 2.5 engine. The shift interlock solenoid is not actuating thus not releasing the lock in the shifter assembly. I removed the shifter assy. and checked for power goin… read more
Mike V.
Mike V.
Nissan Technician
High School or GED
9,365 satisfied customers
nissan murano: bcm..steering wheel under and the passenger side
i have this nissan murano, please i want someone to tell me where the immu or bcm unit is fixed at, i have checked the steering wheel under and the passenger side of front but could not find it...… read more
Jake
Jake
305 satisfied customers
G35 Sport: I have a locked steering wheel with keyless ignition.
I have a locked steering wheel with keyless ignition. I have changed the keyless batt and checked the car batt (12.69V). I have rocked the wheel back and forth with the start button pressed genlty and… read more
FixUrNissan
FixUrNissan
Shop Forman / Lead Tech / Parent
Vocational, Technical or Trade Scho
1 satisfied customers
I get vibration in the steering wheel when stopped at a
I get vibration in the steering wheel when stopped at a light. … read more
Pete
Pete
Mechanic
Construction, Plant Fitter
131 satisfied customers
The phone and radio controls on the steering wheel do not
the phone and radio controls on the steering wheel do not work on my 2011 Nissan Titan. What is the fix? … read more
Jake
Jake
305 satisfied customers
The steering wheel is locked. It's keyless. 2008 sl. I just
The steering wheel is locked JA: Have you applied constant pressure to the steering wheel while turning the key in the ignition? Customer: It's keyless JA: What is the model/year of your Nissan? Custo… read more
Mike V.
Mike V.
Nissan Technician
High School or GED
9,365 satisfied customers
Emergency brake won't disengage and steering wheel will not
emergency brake won't disengage and steering wheel will not turn. It starts though. … read more
3pac2222
3pac2222
nissan master auto tech
Associate Degree
2 satisfied customers
2016 versa... steering wheel is locked therefore can't turn
2016 versa... steering wheel is locked therefore can't turn ignition key.. I have done the obvious... wiggled wheel while turning key anlong with applying constant pressure while attempting to turn ke… read more
3pac2222
3pac2222
nissan master auto tech
Associate Degree
2 satisfied customers
My steering wheel has become hard to turn! Especially when
My steering wheel has become hard to turn! Especially when making right turns … read more
FixUrNissan
FixUrNissan
Shop Forman / Lead Tech / Parent
Vocational, Technical or Trade Scho
1 satisfied customers
Frontier: steering wheel frozen, key in ignition won't turn
Frontier: steering wheel frozen, key in ignition won't turn to start engine … read more
Jake
Jake
305 satisfied customers
I have a 2014 Nissan Sentra and the steering wheel column
I have a 2014 Nissan Sentra and the steering wheel column has slid back out some brackets. What is supposed to keep the steering will in the brackets? Thanks, Derek… read more
FixUrNissan
FixUrNissan
Shop Forman / Lead Tech / Parent
Vocational, Technical or Trade Scho
1 satisfied customers
Steering wheel is crooked but the tires are straight. The
Steering wheel is crooked but the tires are straight. The ignition will not turn. I know the steering wheel has to be straightened but I cannot do it … read more
Mechanic01
Mechanic01
2,385 satisfied customers
My steering wheel is locked, and I can not turn the key.. I
My steering wheel is locked, and I can not turn the key.. … read more
Chris(aka-Moose)
Chris(aka-Moose)
Nissan Technician
51,144 satisfied customers
The radio doesn't work. Started with the steering wheel
The radio doesn't work. Started with the steering wheel controls and the volume would go down anytime you hit any button. Fuses are good. … read more
Jake
Jake
305 satisfied customers
Steering wheel shakes without braking at 110klm -120klm.
steering wheel shakes without braking at 110klm -120klm … read more
FixUrNissan
FixUrNissan
Shop Forman / Lead Tech / Parent
Vocational, Technical or Trade Scho
1 satisfied customers
I cant turn on the ignition. The steering wheel is locked.
im trying to unlock the steering wheel and turning the ignition … read more
kalamykid
kalamykid
Pactor automotive
Vocational, Technical or Trade Scho
97 satisfied customers
I have 2013 Nissan Altima and the steering wheel will not
I have 2013 Nissan Altima and the steering wheel will not lock. So therefore the car will not start. Can anyone tell me where the steering wheel lock module is and how can I get my steering wheel to l… read more
FixUrNissan
FixUrNissan
Shop Forman / Lead Tech / Parent
Vocational, Technical or Trade Scho
1 satisfied customers
The steering wheel is locked and the brake won't go down,
The steering wheel is locked and the brake won't go down … read more
FixUrNissan
FixUrNissan
Shop Forman / Lead Tech / Parent
Vocational, Technical or Trade Scho
1 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x