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Need help. I have a 2016 Nissan Murano, the navigation
Hello, need help. I have a 2016 Nissan Murano, the navigation screen says Error. The screen is black with the message “navigation system error” it won't even play the radio. … read more
Clifton B.
Clifton B.
nissan master auto tech
Associate Degree
4,504 satisfied customers
The dash is lighting up with system key error and the awd
The dash is lighting up with system key error and the awd error messages … read more
Jay
Jay
Shop Forman / Lead Tech
Vocational, Technical or Trade Scho
21,945 satisfied customers
LIftgate issues. 2015 murano. Fob, lift gate button and dash
Fob, lift gate button and dash button all give me three beeps & it "opens" but only slightly, then drops back down and locks. … read more
Jake
Jake
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SD Card issues. 2015 Murano. I bought the car used without
I bought the car used without an SD card (or the wrong). The cards showed a Navigation error after 30 seconds of being use. I recently got a new card direct from Nissan that the dealership ordered me based on my Vin. When I put the card in the first time it was a black screen for a while, so I went to remove the card, as I was removing it started showing messages that it was updating. I then put the card back in but had to cancel the update process. I have not been able to get back to the update screens again. Now when I put the new card in it acts like the other cards, failing after 30 seconds or so. … read more
peterpete190
peterpete190
Auto Technician
General auto certifications
34,315 satisfied customers
I have a 2015 Murano. The navigation system needed updating
I have a 2015 Murano. The navigation system needed updating so we purchased the updated maps for USA/Canada. When the new SD card is inserted, it says to enter the “active key”. However part of the ac… read more
Clifton B.
Clifton B.
nissan master auto tech
Associate Degree
4,504 satisfied customers
I'm getting An I-Key System error message. 26,000 Miles And
I've tried the dealership and they want to charge me 300$ I'm not paying that. And I talked to the dealership where I got the car and they're telling me they can't really do anything about it because it's past 7 Days. … read more
Jay
Jay
Shop Forman / Lead Tech
Vocational, Technical or Trade Scho
21,945 satisfied customers
Could you tell me which SD card for maps a 2016 murano
Could you tell me which SD card for maps a 2016 murano needs … read more
Don - Mo Lurch
Don - Mo Lurch
Owner
Vocational, Technical or Trade Scho
10,649 satisfied customers
Unable to save stations each time turn off vehicle loss
Unable to save stations each time turn off vehicle loss setting and requires resetting each time. … read more
Clifton B.
Clifton B.
nissan master auto tech
Associate Degree
4,504 satisfied customers
I just loaded the SD map card into my Nissan Murano 2017 and
I just loaded the SD map card into my Nissan Murano 2017 and it initially displayed the map but then the screen when black and displays the "Navigation System Error with error Code: e-code: NK-N3-20 … read more
Clifton B.
Clifton B.
nissan master auto tech
Associate Degree
4,504 satisfied customers
Just updated the maps and when I entered the input active
Just updated the maps and when I entered the input active key, it said it was the wrong code … read more
Jay
Jay
Shop Forman / Lead Tech
Vocational, Technical or Trade Scho
21,945 satisfied customers
It occasionally will not start (complete loss of power)
It occasionally will not start (complete loss of power) unless I unhook the positive battery cable and then put it back on. The car starts and runs fine. … read more
Jay
Jay
Shop Forman / Lead Tech
Vocational, Technical or Trade Scho
21,945 satisfied customers
Purchased the 2018 update for my 2015 Altima. Works fine in
Second opinion] Purchased the 2018 update for my 2015 Altima. Works fine in Nevada where I live. Went on a trip to Northern California and the system consistently gave me the wrong directions and had … read more
Jay
Jay
Shop Forman / Lead Tech
Vocational, Technical or Trade Scho
21,945 satisfied customers
My navigation in my Nissan Altima shows my location about 8
My navigation in my Nissan Altima shows my location about 8 miles away from my current location. It shows the car turning and moving but not at the location I am actually at. I tried a hard reset by p… read more
Jake
Jake
4,449 satisfied customers
Broke the lcd touch screen mid dash display. I have back up
Broke the lcd touch screen mid dash display. I have back up Camera, no audio, no navigation … read more
Clifton B.
Clifton B.
nissan master auto tech
Associate Degree
4,504 satisfied customers
Need specific part number for navigation update on 2010
Need specific part number for navigation update on 2010 Murano LE. Online there is only a code to purchase - dealer is claiming there is a $400 part that has to be ordered and installed (SD card). Wha… read more
Randall C
Randall C
Auto Technician / Consultant
Vocational, Technical or Trade Scho
12,672 satisfied customers
How do I replace the Navigation SD card - that is how do I
How do I replace the Navigation SD card - that is how do I open the SD slot on my 2016 Titan XD Diesel with Navigation? … read more
Jay
Jay
Shop Forman / Lead Tech
Vocational, Technical or Trade Scho
21,945 satisfied customers
How do I get sound on navigation map for directions. Map
How do I get sound on navigation map for directions. Map shows but no sound … read more
Clifton B.
Clifton B.
nissan master auto tech
Associate Degree
4,504 satisfied customers
2014 Nissan Pathfinder. During the latest DVD navigation
2014 Nissan Pathfinder. During the latest DVD navigation update (map disk #2) I shifted the car out of park into drive. Ever since then I am receiving a message to turn off the car and restart in 5 mi… read more
Jay
Jay
Shop Forman / Lead Tech
Vocational, Technical or Trade Scho
21,945 satisfied customers
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I was in trouble with an electrical issue with my brand new Nissan. I frantically went online trying to find help and luckily I found your site. I reached a NISSAN tech named RIP. He was absolutely tremendous and helped me work through the issue. What a pro!

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used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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