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Ask Chris(aka-Moose) Your Own Question
Chris(aka-Moose), Nissan Technician
Category: Nissan
Satisfied Customers: 615
Experience:  16 years of experience
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My 2016 Nissan Murano will not open the liftgate. I have

Customer Question

My 2016 Nissan Murano will not open the liftgate.
JA: Are you fixing your Murano yourself? What have you tried so far?
Customer: I have looked at the manual and tried flipping the switch to off but I could not get the door open
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 7 months ago.
Category: Nissan
Expert:  Jay replied 7 months ago.

Hello my name is ***** ***** thank you for your question.

Try disconnecting the negative battery cable for 15 mins, then connect it and see if the hatch operation returns and let me know..