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Clifton B.
Clifton B., ASE Master Auto Tech
Category: Nissan
Satisfied Customers: 3906
Experience:  ASE Master Certified Tech, Nissan Master Certified Tech, 12 yrs. experience in auto repair.
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I inserted the mechanical key in the slot left of the

Customer Question

I inserted the mechanical key in the slot left of the steering wheel push it all the way in pressed the start/stop button and it does not turn over. Now how do I get the key out it appears to be stuck and I still can't start my car
JA: Do you have power steering? Have you checked the power steering fluid?
Customer: No it was just servi ed a couple of weeks ago
JA: What is the model/year of your Nissan?
Customer: 2012 altimA
JA: Are you fixing your Altima yourself? What have you tried so far?
Customer: Nothing wS wrong with it. It wouldn't start with the automatic with the intelligent key and so I pulled out the mechanical key stuck it in the slot to the left of the steering wheel pushed it impressed the stepped on the brakes press the start/stop button again and it still won't start and now the key is stuck so how do I get the key out and how do I start my car
JA: Anything else you want the mechanic to know before I connect you?
Customer: No just the above
Submitted: 1 year ago.
Category: Nissan
Expert:  Clifton B. replied 1 year ago.

hi my name is ***** ***** i can help

Customer: replied 1 year ago.
Hope so
Expert:  Clifton B. replied 1 year ago.

you should have inserted the remote and just the key

Expert:  Clifton B. replied 1 year ago.

we can talk by phone if you like ?

Customer: replied 1 year ago.
I did
Customer: replied 1 year ago.
Just the mechinical ley
Expert:  Clifton B. replied 1 year ago.

you will have to first get the key out then put it back in the remote then in the slot

Customer: replied 1 year ago.
How
Customer: replied 1 year ago.
R u there
Expert:  Clifton B. replied 1 year ago.

the slot is under spring pressure so the back of the slot is pushing the key

Customer: replied 1 year ago.
Si what do I do
Expert:  Clifton B. replied 1 year ago.

you will need a long small tool that can be use to push into the slot and push the back of the slot in then pull the key out

Customer: replied 1 year ago.
Like what.....
Expert:  Clifton B. replied 1 year ago.

screwdriver

Expert:  Clifton B. replied 1 year ago.

do you have any more question

Expert:  Clifton B. replied 1 year ago.

if you have no more question please rate the service before you go as this is the only way for me to get pay thanks.

Customer: replied 1 year ago.
I have questions cant get key oit and car wont start
Customer: replied 1 year ago.
No im not paying for receiving no help!
Expert:  Clifton B. replied 1 year ago.

ok i am still here

Expert:  Clifton B. replied 1 year ago.

did you try what i told u

Expert:  Clifton B. replied 1 year ago.

can the remote work the door locks ?

Expert:  Clifton B. replied 1 year ago.

r u there

Customer: replied 1 year ago.
I pulled out the mechinical key in the first place because the door locks didn't work
Expert:  Clifton B. replied 1 year ago.

ok did you replace the battery in the remote ?

Customer: replied 1 year ago.
Now the key appears to not be straight in
Customer: replied 1 year ago.
I have to go to dealer for thT
Customer: replied 1 year ago.
Dont i
Expert:  Clifton B. replied 1 year ago.

no you can get the battery cvs and replace it

Customer: replied 1 year ago.
Ill do that but will it start with the key stuck
Expert:  Clifton B. replied 1 year ago.

there are two small slots in the back side of the remote use a small flat blade to pop the remote open you will see the battery look at the number on the battery get the same battery and replace it flat side of the battery go down this should let you start the car

Expert:  Clifton B. replied 1 year ago.

yes it will

Customer: replied 1 year ago.
Hope thats it...what nattery type
Customer: replied 1 year ago.
Ok poped it open no nattery. Are there two layers
Expert:  Clifton B. replied 1 year ago.

yes

Expert:  Clifton B. replied 1 year ago.

4 two on back two on front

Customer: replied 1 year ago.
two lauers come off to expose the battery?
Expert:  Clifton B. replied 1 year ago.

yes the black cover then the inside come out

Customer: replied 1 year ago.
Please tell me exactly what to purchase and ill take it apart later
Customer: replied 1 year ago.
Cant get it off
Customer: replied 1 year ago.
Ih got it
Expert:  Clifton B. replied 1 year ago.

i cant tell you what battery to get you have to look at the battery in the remote to get the battery number it will say // 2032 or 2025