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Ask Chris(aka-Moose) Your Own Question
Chris(aka-Moose), Nissan Technician
Category: Nissan
Satisfied Customers: 615
Experience:  16 years of experience
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My 2011 nissan stopped recognizing the key fob. it says no

Customer Question

my 2011 nissan stopped recognizing the key fob. it says no key. it will recognize it when i put it in the fob slot. otherwise nothing. while it will start, if i pull it out after it starts, it says no key. i replaced the battery, same result
JA: Have you checked the fob's battery?
Customer: read my post
JA: What is the model of your '11 Nissan?
Customer: altima 2.5
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: replaced the fob battery
JA: Anything else you think the mechanic should know?
Customer: no
Submitted: 11 months ago.
Category: Nissan
Expert:  Jay replied 11 months ago.

Hello my name is ***** ***** thank you for your question.

What is the fob battery number you installed?

Customer: replied 11 months ago.
Expert:  Jay replied 11 months ago.

That is the correct battery number. Did you check to make sure you installed the battery the proper direction?

Customer: replied 11 months ago.
same one i replaced it with after i bought it. had it for over a year. it worked fine
Customer: replied 11 months ago.
Expert:  Jay replied 11 months ago.

Did you happen to try another battery? Did it work before you changed the battery? Maybe it's a defective battery?

Customer: replied 11 months ago.
gtg, fire station
Expert:  Jay replied 11 months ago.

Ok... I will see you when you return