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Chris(aka-Moose), Nissan Technician
Category: Nissan
Satisfied Customers: 621
Experience:  16 years of experience
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The buttons on my vehicle information display do not work.

Customer Question

The buttons on my vehicle information display do not work. 2012 Altima
Submitted: 1 year ago.
Category: Nissan
Expert:  david craig replied 1 year ago.

Probably a long shot but you could try this self diagnostic mode to see if it gets things going.

• Odo/trip meter and information display segment operation can be checked in self-diagnosis mode.
• Meters/gauges can be checked in self-diagnosis mode.
1. Turn the ignition switch OFF.
2. While pushing the odo/trip meter switch, turn the ignition switch ON again.
3. Push the odo/trip meter switch at least 3 times within 7 seconds after the ignition switch is turned ON.
4. The unified meter control unit is turned to self-diagnosis mode.
• All the segments on the odo/trip meter illuminate.

Dots in all segments of information display LCD (1) flash alternately.
If any of the segments are not displayed, replace the combination meter.

The information display is part of the combination meter also known as instrument cluster. If the rest of theinstrument cluster is working fine than all the wiring and fuses and easy stuff such as that would probably not be the problem.
About the only thing you can do is see if you can reach the back of the cluster and make sure the connection between the cluster and the information display is secure. Probably would need to remove the cluster to do this. Except that someone removed their cluster a few weeks ago and could not get his gauges to reset properly so you have to be careful with that. Other than that there is probably no easy fix. Most likely you will have to take it to the dealer where they would probably suggest replacing the instrument cluster all together.

Expert:  david craig replied 1 year ago.

any luck?????