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My brand-new 2015 Nv3500 sliding door on the side will not

Customer Question
open and the indicator shows...
My brand-new 2015 Nv3500 sliding door on the side will not open and the indicator shows I have an open door on the vehicle what is my problem and how do I get the door open
Submitted: 1 year ago.Category: Nissan
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Answered in 15 hours by:
5/27/2016
Nissan Mechanic: peterpete190, Auto Technician replied 1 year ago
peterpete190
peterpete190, Auto Technician
Category: Nissan
Satisfied Customers: 29,606
Experience: Over 17 years diagnosing and repairing vehicles.
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My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.

This sounds like a fault with the sliding door latch itself.I have seen the latches fail before in the past needing replaced for issues like this here.I would have this tested further to be sure this is the cause here then replaced as needed.Being a 2015 model this should be able to be diagnosed and repaired under warranty at a dealer at no cost to you.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service.You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.

Thanks Pete

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Nissan Mechanic: mike switzer,
 replied 1 year ago
mike switzer
Category: Nissan
Satisfied Customers: 1,584
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peterpete190
peterpete190, Auto Technician
Category: Nissan
Satisfied Customers: 29,606
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Experience: Over 17 years diagnosing and repairing vehicles.

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