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My name is ***** ***** I'm working on a 2002 Nissan Altima

Customer Question
hi my name is *****...
hi my name is ***** ***** I'm working on a 2002 Nissan Altima need the location of the fuel pump relay
JA: Thanks. Can you give me any more details about your issue?
Customer: the car cranks and will not start I believe it's the fuel pump problem I had it running yesterday for a second on starter fluid only
JA: OK got it. Last thing — Nissan Mechanics generally expect a deposit of about $20 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.Category: Nissan
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Answered in 19 minutes by:
2/21/2016
Nissan Mechanic: Gary, Technician replied 1 year ago
Gary
Gary, Technician
Category: Nissan
Satisfied Customers: 17,497
Experience: GM master tech for 15 years/ASE master tech for 20 years
Verified

here is the fuel pump relay location for this car

in the box under the hood

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Customer reply replied 1 year ago
do I know if the fuel pump is getting power at the plug from the end of the wiring harness what is the correct positive port on the plug I only have a 12 volt test light not an ohmmeter
Nissan Mechanic: Gary, Technician replied 1 year ago

at the fuel pump when cranking it over the black/yellow should show 12 volts and the solid black should be a good ground

if those both check out then the fuel pump is bad

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Customer reply replied 1 year ago
it seems to be getting ground and power I am just going to replace the fuel pump
Nissan Mechanic: Gary, Technician replied 1 year ago

if that pumps NOT running and you have power and ground to it when cranking it over the pump is bad

dont forget to rate us here at Justanswer as i do not get credit for my worm until you rate us here at justanwer

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Customer reply replied 1 year ago
I changed out the fuel pump car with the bill will not start where is the fuel filter on this 2002 Nissan
Nissan Mechanic: Gary, Technician replied 1 year ago

it is inside the pump assembly there do not have an external filter too change

is this pump running when you crank it over now v./s the old pump that you said was not running when cranking it over ?

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Customer reply replied 1 year ago
as I said I change out the fuel pump the car will still not start where is the fuel filter on this 2002 Nissan Altima
Nissan Mechanic: Gary, Technician replied 1 year ago

as i said

it is inside the pump assembly there do not have an external filter too change

is this pump running when you crank it over now v./s the old pump that you said was not running when cranking it over ?

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Customer reply replied 1 year ago
I got the car to where it will start but it will only idle for a few seconds and will not take any throttle
Nissan Mechanic: Jay, Nissan Technician replied 1 year ago
Jay
Jay, Nissan Technician
Category: Nissan
Satisfied Customers: 20,970
Experience: 20+yrs experience with Nissan & Infiniti Trained & Certified.Currently still working for Dealer
Verified

Hello my name is ***** ***** thank you for your question.

The fuel pump relay is part of the IPDM. This relay is not serviceable. What is the problem with the car?

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Customer reply replied 1 year ago
I got the car to where it will start but it only idles for a few seconds and will not take any throttle
Nissan Mechanic: Jay, Nissan Technician replied 1 year ago

Do you know if you have any codes stored?

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Customer reply replied 1 year ago
no no I do not know
Nissan Mechanic: Jay, Nissan Technician replied 1 year ago

Well the first step for your issue to really determine the direction needed is to see if you can rent a scanner to scan the car for codes and see if you have any codes stored. Once we have the codes we can better determine the direction needed to resolve your issue.

I can keep this question open till you can do this. Does that work for you?

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Customer reply replied 1 year ago
I do own a scanner but I can not get to it until tomorrow will let you know thank you
Nissan Mechanic: Jay, Nissan Technician replied 1 year ago

Perfect. I will talk to you tomorrow then.

I will be online around 7 pm EST till late evening.

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Customer reply replied 1 year ago
Ok
Nissan Mechanic: Jay, Nissan Technician replied 1 year ago

Talk to you then.

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Nissan Mechanic: Jay, Nissan Technician replied 1 year ago

If you have any more questions on this, please feel free to ask.

If not, and you're satisfied with my help, please Rate me. That is how I get credit for my work.

I hope I have provided you with Excellent Service.

Thanks Jay!

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Jay
Jay
Jay, Nissan Technician
Category: Nissan
Satisfied Customers: 20,970
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Experience: 20+yrs experience with Nissan & Infiniti Trained & Certified.Currently still working for Dealer

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