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I've entered the payment, where is my answer? Or how do I

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Hi Mike, i've entered the...
Hi Mike, i've entered the payment, where is my answer?
Or how long do I need to wait?
Submitted: 2 years ago.Category: Nissan
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Answered in 2 hours by:
10/18/2015
Nissan Mechanic: Jay, Nissan Technician replied 2 years ago
Jay
Jay, Nissan Technician
Category: Nissan
Satisfied Customers: 20,658
Experience: 20+yrs experience with Nissan & Infiniti Trained & Certified.Currently still working for Dealer
Verified

Hi, My name is*****'m happy to help you. During our conversation, I may be presenting you with different things to try, and ask you some Questions to get a better understand of the issue so I can answer your question properly. So stick with me to the end, and I am sure we should be able to get this issue resolved for you!

What is your Question about your 2004 Maxima about?

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Customer reply replied 2 years ago

Well it cranks, but does not start, also when I lock the car, the alarm should make a sound, which does not happen too. But when the key is in the on position, The radio is on, the dashboard lights are on...

Nissan Mechanic: Jay, Nissan Technician replied 2 years ago

ok...

First thing I would like you to check for me is if the Security Light is ON Solid when the key is in the On position?

Second, try holding down the lock and unlock button on the remote until the lights flash. That is how you would turn the horn on and off when using the remote.

Let me know.

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Customer reply replied 2 years ago

The security light is not on and holding down is what I did before, the lights flashes the car locks and unlocks but no more sound, also I think the lights flashes are dimmer than before...

Nissan Mechanic: Jay, Nissan Technician replied 2 years ago

Interesting. Did you have a Service Engine Soon light on the last time the car was running?

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Customer reply replied 2 years ago

No, but I have this on now, when I'm trying to start the engine.

Nissan Mechanic: Jay, Nissan Technician replied 2 years ago

The light is only on cause when you turn the key to the ON position, it is suppose to be on. It's part of bulb check.

Do you know if you have gas?

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Customer reply replied 2 years ago

I do have gas, JAY.

Ok, I see we coming to the dumb point of tech call support when they start asking questions like - is the the power cable connected to the computer, is the power button on...

So before we continue down this road, let me describe what condition is the car - I bought this car 3 months ago from original owner, that took care of it and kept each and every record of this car. It's been inspected by e mechanic and besides the break pads on the front that need to be changed the condition of the vehicle was determent as excellent.

So now, if you have any idea what might be the problem?

Nissan Mechanic: Jay, Nissan Technician replied 2 years ago

This type of problem will require some checks to help isolate the issue.

The fact that the Horn does not operate with the remote and holding the lock and unlock button does not turn it on, does sound like it could be a BCM issue. The BCM also holds the programming for the keys.

Did you add remote start or anything to the car after you got it? Did you make another key or anything? Do you have another key you can try?

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Nissan Mechanic: Jay, Nissan Technician replied 2 years ago

Please remember, I am not there to see exactly what the car is doing. So some questions you may find silly, is important information for me.

Also, did you happen to get gas recently?

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Customer reply replied 2 years ago

Yes for the gas, I don't drive it often, I didn't make any changes to the car since I bought it, I don't have another key.

I don't have any tools to check up the spark plugs, the gas delivery system pressure or the air pressure.

All I have is my eyes, ears and hands.

Nissan Mechanic: Jay, Nissan Technician replied 2 years ago

You did recently get gas?

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Customer reply replied 2 years ago

Yes.

Nissan Mechanic: Jay, Nissan Technician replied 2 years ago

Ok... Now we many have something here. I have seen if you get bad gas or they put the wrong gas in the car this can happen.

How recent would you say you got gas?

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Customer reply replied 2 years ago

9/21/15 As I said I don't drive often, this car sits in the parking spot 5 days out of 7 the gauge shows half a tank full

Nissan Mechanic: Jay, Nissan Technician replied 2 years ago

Are you located in the City or something?

I wonder if it's flooded. Try stepping on the Accelerator pedal all the way, turn the engine over a few times then try again with a slightly pressed petal and see if there is more of a response to try to start or see if it starts.

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Customer reply replied 2 years ago

I'm located near the University and I walk there most of the time.

Tried both ways, nothing changed, although the remote lock got some weak noise, which disappeared was gone before.

Nissan Mechanic: Jay, Nissan Technician replied 2 years ago

I wonder if the battery maybe a little weak which may have caused the engine to turn slower than normal which can flood the engine.

Are you able to check spark plugs to see if they are soaked with fuel?

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Customer reply replied 2 years ago

I don't have tools Jay.

Nissan Mechanic: Jay, Nissan Technician replied 2 years ago

ok.. Do you think you can get some tools to do some checks? I can keep this question open till you can

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Customer reply replied 2 years ago

Thank you Jay, but to get the tools I need to get to the store, and I don't have another car....

Nissan Mechanic: Jay, Nissan Technician replied 2 years ago

Well, if we can not do some basic mechanical checks, there is going to be no way to isolate your issue.

The only other thing I can suggest is to use a test light to check all fuses. But if you don't have one, then there is nothing more I can do to try to help you.

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Chris(aka-Moose)
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