Nissan Repair Questions? Ask a Mechanic for Answers ASAP
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The remote has a mechanical key in it that is removed if the battery is dead so you can use the mechanical key to open the drivers door. Once you open the door, then you can open the hood to access the battery.
Since it's a 2013, the battery may have warranty on if it needs to be replaced.
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Hold on, let me get you that info..
Once you pull the handle back, you will be able to see the key hole for the mechanical key.
Were you able to get the door open with the information I provided?
Checking in to see how you made out.