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Mike V.
Mike V., Nissan Technician
Category: Nissan
Satisfied Customers: 25677
Experience:  Nissan factory trained and Certified Subaru Technician.
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2009 Nissan Murano: engine compartment..dipstick..less than a quart

Customer Question

My 2009 Nissan Murano engine compartment was covered in oil after the mechanic left the oil dipstick out. There was less than a quart of oil left and Nissan Garage says the engine is damaged. Is this correct?
Submitted: 5 years ago.
Category: Nissan
Expert:  Mike V. replied 5 years ago.
Welcome to JA! I am Carguy1 and I will assist you today.
Hi there!
If there is knocking and the engine had less then a quart of oil in it, then I would have to side with the nissan garage.
Knocking indicates one of the connecting rod bearings is bad. This happens when the engine is starved for oil.
Sorry to say, from here it does sound like you should have the engine replaced. You should also go after the folks who left the dipstick out so the engine could run out of oil.
Hope this helps!
Mike V. and 2 other Nissan Specialists are ready to help you
Customer: replied 5 years ago.
Thank you for your time. You agree with two Nissan Dealerships and we are having the engine replaved. The people who left the dipstick out have agreed to pay for everything.
Expert:  Mike V. replied 5 years ago.
So glad to hear it will be covered for you :)
You are very welcome and thank you for the accept!