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Related Infiniti Questions
Top is stuck halfway while opening. How do I retract or
Top is stuck halfway while opening. How do I retract or close the? … read more
HondaPlatinum
HondaPlatinum
Vocational, Technical or Trade School
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Car roof won't close completely and can't open trunk.
Car roof won't close completely and can't open trunk. Getting message that car roof in operation … read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
23,648 satisfied customers
2011 G37 Convertible Sport: Top is stuck in the open
2011 G37 Convertible Sport: Top is stuck in the open position (top is in the trunk). Convertible top button is non-responsive. When driving at idle speed, there is a piercing and constant beep, and th… read more
Eric
Eric
Retired
N/A
37,390 satisfied customers
Now, the top is stuck have open. It makes a short clunking
Now, the top is stuck have open. It makes a short clunking sound and then says trunk open and won't do anything else. Tried killing engine and restarting again. Display shows top half open but pushing… read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
23,648 satisfied customers
I had some shoes in the 2011 infinity g37 convertible ..the
I had some shoes in the 2011 infinity g37 convertible ..the top now went half way up and now says trunk open … read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
23,648 satisfied customers
The top on my 2013 infinity g37 convertible is stuck open, I
The top on my 2013 infinity g37 convertible is stuck open , I believe it's the trunk sensor anytime the top gets halfway closed it stops and says trunk open , plugged it to scanner at office and all i… read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
23,648 satisfied customers
Roof wont close and says trunk open. Have not..we were
have not..we were worried something might be in trunk that has it stuck. It opened just fine but when I got home and put it up it got halfway and stopped. I tried open it back and it is stuck with wings ot trunk straight up … read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
23,648 satisfied customers
My 2009 g37 coupe hardtop convertible has the top in between
my 2009 g37 coupe hardtop convertible has the top in between up and down tried battery idk wtd but 9need help asap my dad has hopsice and im the only one to make decisions can u help me vfix it yes or… read more
sprinkles08
sprinkles08
Technician
High School or GED
18,930 satisfied customers
My convertible top isn't going down when I hit the button.
My convertible top isn't going down when I hit the button. It beeps once when I press it and nothing happens or shows up on the display, my windows don't even roll down to start the progress, but when… read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
23,648 satisfied customers
I started to open the hardtop and halfway through I
I started to open the hardtop and halfway through I remembered I put some things in the trunk … read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
23,648 satisfied customers
Won't start, immobilized; handbook indicates I have a
Won't start, immobilized; handbook indicates I have a malfunctioning security system and to take it to the dealer...but its stuck in the garage. How to reset security system? Car is 2011 model, and we… read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
23,648 satisfied customers
Convertible roof sensor says its in operation and its not.
convertible roof sensor says its in operation and its not. Sometimes as driving, it flashes between roof open and roof in operation.Sometimes it happens after the roof has been open for days and has n… read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
23,648 satisfied customers
We are having problems with the rear door. It does not open
Hi, we are having problems with the rear door. It does not open after some water damage, not even manually. is there a fix that we could do ourselves for that? … read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
23,648 satisfied customers
We have a 2012 convertible the top will not fully close, it
we have a 2012 convertible the top will not fully close, it is about an inch or 2 from latching and will not go up or down. We just changed the battery and did a brake job on Friday … read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
23,648 satisfied customers
My Inifinity G37 warning light "Roof in Operation" comes on
My Inifinity G37 warning light "Roof in Operation" comes on when I go above 3 mph even though the top is completely closed and I closed it the night before and drove it in the AM for 15 miles without … read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
23,648 satisfied customers
I have a 2011 G37s convertible. Yesterday I was opening the
Hello - I have a 2011 G37s convertible. Yesterday I was opening the top and it got stuck at the very end (right before the trunk closes). I was able to turn the car off and back on then it completely … read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
23,648 satisfied customers
Infiniti G37: Hi Ryan. I have an infinity G37 2010 convertible
Hi Ryan. I have an infinity G37 2010 convertible and I stopped the roof half way and turned the engine off to clean the rubber seals. Now it will not move up or down, just beeps once when I push the b… read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
23,648 satisfied customers
Our hard top is stuck in the open position and we are unable..trunk
Our hard top is stuck in the open position and we are unable to close it. The error message keeps saying the trunk is open. Not sure what to do. Thank you… read more
Ryan
Ryan
Infiniti Master Tech
Associate Degree
890 satisfied customers
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Meet the Experts:

Jay

Jay

Certified Infiniti Technician

23,648 satisfied customers

20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer

Ryan

Ryan

Infiniti Master Tech

890 satisfied customers

Infiniti Master available by request Thank you!!!

ROY

ROY

Nissan Master

319 satisfied customers

Nissan Master and ASE certified Master Technician

Mike O.

Mike O.

Infiniti Master technician

113 satisfied customers

18 years Nissan/Infiniti experience

George H.

George H.

ASE Certified Technician

102 satisfied customers

ASE Master Tech 15+ years

Mike Kelly

Mike Kelly

Infiniti Mechanic

62 satisfied customers

17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.

Autotech58

Autotech58

ASE Certified Technician

48 satisfied customers

37+ years of experience. Still do not know all of the answers, but know where to find them.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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