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Key system warning and it won’t take a jump. Push start.

Customer Question
Key system warning and...

Key system warning and it won’t take a jump

Mechanic's Assistant: Is the key stripped or worn?

Push start

Mechanic's Assistant: What is the model/year of your Infiniti?

2011 m37s

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

I’m trying...i just have the jumper cables attached

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I was told before over the phone how to correct and was hoping to get the same info

Submitted: 4 months ago.Category: Infiniti
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Answered in 14 hours by:
3/8/2018
Infiniti Mechanic: peterpete190, Auto Technician replied 4 months ago
peterpete190
peterpete190, Auto Technician
Category: Infiniti
Satisfied Customers: 32,981
Experience: Auto repair Technician with 17 years experience.Past ASE and other certifications.
Verified

My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.If you no longer need help post a simple reply to let me know.

It sounds like your vehicles theft system has engaged.Try locking and unlocking the doors with the key or remote and see if it then starts and runs.If this is or was already tried and did not work let me know here so we can continue.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service, your 5-star rating is appreciated ( should be a link to click on here or above).You can rate at any time and we can continue to work on your question as this will not close out your question.I work on delivering the best answer and help here but in some cases, it can be difficult to do without seeing the vehicle.

Thanks Pete

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peterpete190
peterpete190, Auto Technician
Category: Infiniti
Satisfied Customers: 32,981
32,981 Satisfied Customers
Experience: Auto repair Technician with 17 years experience.Past ASE and other certifications.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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