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I have a 2013 qx56. We installed a brand new battery last…

I have a 2013...

I have a 2013 qx56. We installed a brand new battery last week. Now after 2 days of below freezing temps the dash says no key when I try to start the engine. Any suggestions?

Mechanic's Assistant: Will the headlights turn on? Is the battery fully charged?

I’m getting nothing other than “no key”. Battery is 1 week old

Mechanic's Assistant: Are you fixing your QX56 yourself? What have you tried so far?

Only added a new battery. Never popped the hood myself until last week. I was receiving a “no key” status then as well...after freezing temps.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

That’s it

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Answered in 14 minutes by:
1/18/2018
Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: Infiniti
Satisfied Customers: 5,776
Experience: Owner at Carolina auto Service & Sales , 20 years Experience in Foreign & Domestic vehicle
Verified

Hi, I'm Chad. Welcome to JustAnswer. I'm reviewing your question and I will be posting your reply ASAP.

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Customer reply replied 7 months ago
Ok thank you!
Customer reply replied 7 months ago
No I don’t want a live phone call.

Hey how are you ,I will Try to Help you with This Issue

Click on link to Read TSB on this issue ,it might apply it might not

do you have one or 2 key fobs ?

IGNORE PHONE CALL, WEBSITE SENDING NOT ME ,NOT NECESSARY HERE AND WILL COST YOU MORE MONEY

If you do not mind me asking are you looking for the most possible causes and taking it to a repair shop or you are repairing it yourself and you need step by step instructions
Please Let Me Know
Thank You
Chad Farhat
ASE Certified Technician

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Have you replaced the key Fob battery, they fail also like the 12 volts ,are they oem

click on link to view how to replace them

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Customer reply replied 7 months ago
We have not replaced them

You can buy from radio shack or wall mart , advance auto

I would start there ,that is most likely here , 2013, the batteries are 5 plus years old ,time to replace

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Where you able to see the files I sent you on replacing them

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Customer reply replied 7 months ago
I see the attachment. Is there a way to start the car using the actual key as opposed to the fob?

Unfortunately no .

do you have the one you insert key fob and push a start button, or you just leave key in cup holder and press a start button ,which system you have

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Customer reply replied 7 months ago
Leave in cup holder

you can Get the Key fob in your hand closer to the start button and try to start it ( we try to get the fob closer to the receiver in case battery dead and rf signal is weak sometime it works

,if not replace the key fob battery and you will solve the problem

in case it did not then we need a factory capable scanner to read fault code and pull up a pin point troubleshoot but from what you describing to me , i believe the key fob battery are wear or dead

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Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: Infiniti
Satisfied Customers: 5,776
Experience: Owner at Carolina auto Service & Sales , 20 years Experience in Foreign & Domestic vehicle
Verified
Chad Farhat and 87 other Infiniti Specialists are ready to help you
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Customer reply replied 7 months ago
sir, I’ll see what I can do. Thank you!

Sounds good ,let me know if you need anything else

Thank you for the Rating :)
If you need my assistance in the future, Start your Question with (FOR CHAD FARHAT ONLY) or Go to my profile page
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Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: Infiniti
Satisfied Customers: 5,776
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Experience: Owner at Carolina auto Service & Sales , 20 years Experience in Foreign & Domestic vehicle

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