Infiniti

Infiniti repair questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have the same issue as above for the most part. 2008 g35.

Customer Question
I have checked fuses, took...
I have the same issue as above for the most part. 2008 g35. I have checked fuses, took apart steering wheel and replaced clock spring and bought a new relay. Still doesn’t work. Today used light tester. One pin does nothing, one lights and the last one honks the horn! Also, the panic button on remote does work and I also get a honk when I lock the door but from what I have read they may be a separate horn altogether.
Submitted: 4 months ago.Category: Infiniti
Show More
Show Less
Ask Your Own Infiniti Question
Answered in 2 hours by:
12/18/2017
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago
Jay
Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 21,403
Experience: 20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
Verified

Hello my name is ***** ***** thank you for you question.

What exactly is the issue with the car?

Ask Your Own Infiniti Question
Customer reply replied 4 months ago
Read above. Horn doesn’t work at steering wheel
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

It doesn't say. So the horn does not work? Did you check to see if the horn is getting power?

Ask Your Own Infiniti Question
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

Did you check fuses in the IPDM which is behind the battery and under the passenger wiper cowl?

Ask Your Own Infiniti Question
Customer reply replied 4 months ago
Apparently it’s not since it’s not working. I’ve checked the fuses, relay and clock spring. There is power to the fuse and relay
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

The IPDM controls the coil side of the relays. Do the relays click when you hit the horn?'

Ask Your Own Infiniti Question
Customer reply replied 4 months ago
No there is no click
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

Can you read a wiring diagram?

Ask Your Own Infiniti Question
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago
Ask Your Own Infiniti Question
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

That is the wiring diagram for you.

Ask Your Own Infiniti Question
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

It is a very basic circuit. I am not sure if you checked the IPDM fuses.. But here is a image of where it's located. You would need to take the trim out around the battery and take the passenger wiper cowl off to access it.

https://www.dropbox.com/s/4qqltmlthw3inmu/IPDM%20G35.jpg?dl=0

Ask Your Own Infiniti Question
Customer reply replied 4 months ago
I will have a look and get back to you
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

You got it.

Ask Your Own Infiniti Question
Customer reply replied 4 months ago
How can I check relay to see if it is good
Customer reply replied 4 months ago
Since there are 2 identical relays, I swapped them to test. Didn’t work
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

Sorry for the delay. There is pinch tab on the back that you press, and the whole box slides up..

Ask Your Own Infiniti Question
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

Once you have it up, you remove the cover and it will expose fuses to check.

As how to test the relay, I highly doubt both relays are bad. You have check power at the horns them-self right?

Ask Your Own Infiniti Question
Customer reply replied 4 months ago
I haven’t checked power to the horn. Would there only be power when horn is pushed?
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

You need to remove the inner fender liner to access the horns.. So if you press the horn button and you have power at the horn and it doesn't sound, then you need horns.

Ask Your Own Infiniti Question
Customer reply replied 4 months ago
The horns do work. I connected to battery. Also work for panic alarm and when locking doors
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

Do you have any warning lights on? What have you verified so far?

Ask Your Own Infiniti Question
Customer reply replied 4 months ago
That the relays and fuses are good, that the horns do work, that there is power to the relays, that it’s not the clock spring
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

Since you had the air bag out, did you make sure your connections are good in the steering wheel?

Ask Your Own Infiniti Question
Customer reply replied 4 months ago
Everything was in order and snapped into place.
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

So if you ground horn relay number 1 at pin number 1, that should honk the horn. If you ground pin number 3 on horn relay number 2, that also should honk the horn.

Ask Your Own Infiniti Question
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

Where did you get the clock spring you installed?

Ask Your Own Infiniti Question
Customer reply replied 4 months ago
infinitipartsusa,com
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

Did you order it based on your vin number?

Ask Your Own Infiniti Question
Customer reply replied 4 months ago
I don't remember but it appears identical. All works, except horn which didn't work with the old one either so I doubt it's problem.
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

Parts could look identical. So this is what I would do. I would contact a Infiniti dealer and see if you can get the part number for your clock spring, just to make sure you have the correct one. That is the next thing I would check. Cause if you got the wrong one, even though it looks the same, internals are different based on features and steering wheel controls off the car. So if it's the wrong one, that could certainly cause this issue as well

Ask Your Own Infiniti Question
Customer reply replied 4 months ago
11:52 amAccording to the factory catalog and your VIN, that is the correct part. As long as our warehouse sent you the correct item. It should say B5554-1NF0A on the label.There is another component that mounts to the back of the clock spring. The steering angle sensor. Almost looks like a smaller clock spring. make sure they reuse your old one...
Customer reply replied 4 months ago
I'm going to check to see if power is getting to horn next
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

If the horn works using the remote.. I would expect it work.

Yeah.. You have to transfer the steering angle sensor when you replace it.

Ask Your Own Infiniti Question
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

I would go to connector E106 and M6 and check to see if you have the steering lock signal to ground when pressed. If you don't, then something with the clock spring or steering wheel has to be the issue.

Key thing when changing the clock spring. You have to make sure steering wheels are straight, and you don't remove the lock until you are ready to install the steering wheel. Failure to do that, you can cause the clock spring to break cause it can only be turned so far before it breaks.

Ask Your Own Infiniti Question
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

Let me get you the connector locations.. Hang on.

Ask Your Own Infiniti Question
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago
Ask Your Own Infiniti Question
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

So with a ohm meter, if you access that connector and push it the horn, you should get a continuity to ground

Ask Your Own Infiniti Question
Customer reply replied 4 months ago
I would go to connector E106 and M6 and check to see if you have the steering lock signal to ground when pressed. If you don't, then something with the clock spring or steering wheel has to be the issue.What do I need to do?
Customer reply replied 4 months ago
I don't have a meter, just a light
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

Not steering lock. That is for the horn. You want to use the wiring diagram I gave you and go to pin 41 in that connector and do a ohm to ground test with a meter when you press the horn button.

Ask Your Own Infiniti Question
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

You will need a volt meter that can do a ohm checks to properly check the circuit. Do not use a Test light.

Ask Your Own Infiniti Question
Customer reply replied 4 months ago
Okay
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

Let me know what you find..

Ask Your Own Infiniti Question
Customer reply replied 4 months ago
I have to go buy one...
Customer reply replied 4 months ago
I seem them on the wiring diagram but what are they on the car?
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

I gave you another drop box link which has the harness layout and connector layout. Did you see it?

Ask Your Own Infiniti Question
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

That is the Super Multi-Junction connector on the drivers side under the dash area.

Ask Your Own Infiniti Question
Customer reply replied 4 months ago
I will know it when I see it?
Customer reply replied 4 months ago
What ohm setting should I use?
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

you should see perfect continuity

Ask Your Own Infiniti Question
Customer reply replied 4 months ago
Never used one of these. What is the setup
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

You would need to back probe the wire with one lead. Then the other lead would go to ground. Then you press the horn button and see if it goes to 00.0 or Beeps for continuity.

Ask Your Own Infiniti Question
Customer reply replied 4 months ago
I need to know how to set the dial on the meter
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

every meter is different. I would need to see your meter to tell you

Ask Your Own Infiniti Question
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

https://www.dropbox.com/s/efu3vbtpdm62li0/1%20meter.jpg?dl=0

It's one of those two settings. What you do to verify it is to touch the leads together and you should see it read 00.0

Ask Your Own Infiniti Question
Customer reply replied 4 months ago
there is no way for me to know where to stick a probe from the info you've given me. Even if you we here pointing at it, I'm not sure I could get to it. Any other suggestions? I'm pretty confident it's not the clock ring.
Customer reply replied 4 months ago
Do I need to remove the front bumper to access the horns?
Customer reply replied 4 months ago
Never mind, figured that one out. Tried to take off cover in front of radiator. Too much crap attached to the bottom of it to remove
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

Yeah.. You don't need to remove the bumper cover. Only the inside fender liner and fold it back to access the horns.

Ask Your Own Infiniti Question
Customer reply replied 4 months ago
Got it. It will take me awhile to get to this
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

I don't think you would need to do that, I think we need to focus on seeing if your getting the Request from the steering wheel first.

Ask Your Own Infiniti Question
Customer reply replied 4 months ago
I can't get back to this until the weekend
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

No problem.. Take your time. I am here if you have any more questions on this

Ask Your Own Infiniti Question
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 4 months ago

Let me know how you make out or what your find.

Ask Your Own Infiniti Question
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 3 months ago

Checking in to see how you made out..

Ask Your Own Infiniti Question
Customer reply replied 3 months ago
Happy Holidays! Haven't had a chance to do anything...
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 3 months ago

Happy Holidays to you too. Thats fine. Just checking in.

Ask Your Own Infiniti Question
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 3 months ago

How are we making out?

Ask Your Own Infiniti Question
Customer reply replied 3 months ago
I haven't done anything with it. I don't know exactly what I should be doing at this point. I've checked the fuses and replaced the clock ring with a new and correct one. I've checked the relays. I found the hidden fuse box but found getting to the fuses to check them would be very difficult. I checked the schematic for those fuses and none of them seem to have anything to do with the horn anyway. I have verified that the horns do work when connected directly to the battery. I have not been able to verify if they are getting power because they are very hard to get to. I would have to remove the front of the car essentially. Knowing all of that, can you tell me what you would check next if it was your car?
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 3 months ago

Well, did you at least verify that you have the correct Clock Spring. I provided the complete wiring diagram and explained what needed to be checked and done. It will require a Volt meter that can also perform a Ohm check

Ask Your Own Infiniti Question
Customer reply replied 3 months ago
I strongly believe it is the correct clock spring. I did get the diagram but I can't make any association with what they actually are under the dashboard so I won't be able to do anything with that. It is starting to sound like I am out of options.
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 3 months ago

It's a simple circuit. It just requires knowledge on how to read and test the electrical system. I would contact your local dealer and provide your vin number and see if they can provide you with the correct part number so you can double check that to be sure you have the correct clock spring.

Ask Your Own Infiniti Question
Customer reply replied 3 months ago
the clock spring is still your primary suspect?
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 3 months ago

You replaced that part. So I want to just be sure you installed the correct part number. That is where I wanted to start. Cause if it's the wrong one, it can certainly cause this issue.

Ask Your Own Infiniti Question
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 2 months ago

How are we making out? Any new progress?

Ask Your Own Infiniti Question
Was this answer helpful?
Ask Jay Your Own Question
Jay
Jay
Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 21,403
21,403 Satisfied Customers
Experience: 20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer

Jay is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I was in trouble with an electrical issue with my brand new Nissan. I frantically went online trying to find help and luckily I found your site. I reached a NISSAN tech named RIP. He was absolutely tremendous and helped me work through the issue. What a pro!

cjazLexington, KY

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

< Previous | Next >

Meet the Experts:

Jay

Jay

Certified Infiniti Technician

21,403 satisfied customers

20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer

Ryan

Ryan

Infiniti Master Tech

890 satisfied customers

Infiniti Master available by request Thank you!!!

ROY

ROY

Nissan Master

189 satisfied customers

Nissan Master and ASE certified Master Technician

Mike O.

Mike O.

Infiniti Master technician

113 satisfied customers

18 years Nissan/Infiniti experience

Ron Z.

Ron Z.

- Infinity Tech -

106 satisfied customers

18+yrs experience. State Inspector and Infinity Diagnostics

George H.

George H.

ASE Certified Technician

100 satisfied customers

ASE Master Tech 15+ years

Mike Kelly

Mike Kelly

Infiniti Mechanic

62 satisfied customers

17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.

< Previous | Next >

Related Infiniti Questions
2018 qx50 driverside door won't open. Manual key, I locked
manual key, I locked the door manually from the inside, but it still won't open. … read more
Jay
Jay
Certified Infiniti Technician
21,403 satisfied customers
I have a 2012 Infiniti G37x my airbag light is flashing 1 7
Hi I have a 2012 Infiniti G37x my airbag light is flashing 1 long 7 short what can I do to fix the problem without having to take it then … read more
3pac2222
3pac2222
nissan master auto tech
Associate Degree
2 satisfied customers
Door panel removal. 2012 q56. No just removal to install new
door panel removal JA: What is the model/year of your Infiniti? Customer: 2012 q56 JA: Are you fixing your vehicle yourself? What have you tried so far? Customer: yes JA: Anything else you want the me… read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
I drove my 2010 G37 Coupe Journey to work on Friday morning.
Hi. So I drove my 2010 G37 Coupe Journey to work on Friday morning. For the first time in 6 yrs that I've had the car, the orange key light on the dashboard was blinking. I parked car at work, light w… read more
3pac2222
3pac2222
nissan master auto tech
Associate Degree
2 satisfied customers
I didn't put foot on brake before hitting engine button to
I didn't put foot on brake before hitting engine button to shut off car. What do I do … read more
3pac2222
3pac2222
nissan master auto tech
Associate Degree
2 satisfied customers
2006 Infiniti QX56 cruise control light is on but set light
2006 Infiniti QX56 cruise control light is on but set light is flashing set accel switch doesn't work … read more
Jay
Jay
Certified Infiniti Technician
21,403 satisfied customers
My g37 s shows no key fob open and locks doors with no
My g37 s shows no key fob open and locks doors with no problem place key in slot car turn over but won't start help me… read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,051 satisfied customers
I have a 2013 jx35 Infinity. I can't seem to get the blue
I have a 2013 jx35 Infinity. I can't seem to get the blue tooth microphone to work with my paired android. It worked for the longest time and now when the call is made or received the party on the oth… read more
Jay
Jay
Certified Infiniti Technician
21,403 satisfied customers
I have 2000 infiniti g20, my license light does not work.
I have 2000 infiniti g20, my license light does not work … read more
fordguy4u
fordguy4u
Automotive Tech
Vocational, Technical or Trade Scho
70 satisfied customers
Brake and battery light on a 2008 infinite g35 just changed
Brake and battery light on a 2008 infinite g35 just changed the alternator and they are still on battery tested good … read more
Jake
Jake
305 satisfied customers
I am replacing the compressor, evaporator core, drier and
I am replacing the compressor, evaporator core, drier and condenser on my 2007 infiniti G35 with a replacement Valeo compressor. Do new compressors come with the systems total capacity of oil in the c… read more
Chris (aka - Moose)
Chris (aka - Moose)
Vocational, Technical or Trade Scho
108 satisfied customers
I HAVE AN ISSUE WITH MY INFINITY FX35. 2003. I have a
I HAVE AN ISSUE WITH MY INFINITY FX35 JA: What year is your FX35? Customer: 2003 JA: Are you fixing your FX35 yourself? What have you tried so far? Customer: i have a mechanic working on it JA: Anythi… read more
Jay
Jay
Certified Infiniti Technician
21,403 satisfied customers
I have a 99 Infiniti I30 that will not start. I can get it
I have a 99 Infiniti I30 that will not start. I can get it to start with fluid, but it does out. I have verified with a noid light that the injectors are not pulsing. Fuses are all good. … read more
Jake
Jake
305 satisfied customers
Having a rattle on my 06 g35x front right. All the breaks
Having a rattle on my 06 g35x front right. All the breaks and control arms ball joints, exc. have been replaced. The inner axle seems like it has a lot of play in it and I am wondering if its a transf… read more
Jay
Jay
Certified Infiniti Technician
21,403 satisfied customers
Just bought a used Infiniti I35. It had a check engine light
just bought a used Infiniti I35. It had a check engine light when I drove it but seller repaired it??? Driving home car died at intersection but started right back up. No lights. Tonight, three days l… read more
3pac2222
3pac2222
nissan master auto tech
Associate Degree
2 satisfied customers
I have a 2011 QX56 which is showing a P0420 code, reading a
I have a 2011 QX56 which is showing a P0420 code, reading a lot about this issue online it seems like this is common issue. Instead of replacing CAT are there any other things that I can check first? … read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
My 2007 G35 has the headlight intermittently working. When I
My 2007 G35 has the headlight intermittently working. When I turn on, after a while, the driver side goes out. If I re-set and turn off and back on, I might get the driver side back but lose the right… read more
Jay
Jay
Certified Infiniti Technician
21,403 satisfied customers
Can you unlock the trunk and not the car itself with the key
Can you unlock the trunk and not the car itself with the key fob? … read more
3pac2222
3pac2222
nissan master auto tech
Associate Degree
2 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x