How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jay Your Own Question
Jay
Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 22185
Experience:  20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
10181755
Type Your Infiniti Question Here...
Jay is online now
A new question is answered every 9 seconds

Windows and locks not working. This happened a couple weeks

Customer Question

Windows and locks not working
JA: What is the model/year of your Infiniti?
Customer: This happened a couple weeks ago and it just started working again
JA: Will the headlights turn on? Is the battery fully charged?
Customer: 2005 g35x
JA: Are you fixing your G35x yourself? What have you tried so far?
Customer: Yea Yes
JA: Anything else you want the mechanic to know before I connect you?
Customer: Just that Window is in down position
Submitted: 11 months ago.
Category: Infiniti
Customer: replied 11 months ago.
When will I receive response
Expert:  Jay replied 11 months ago.

Hello my name is ***** ***** thank you for your question.

The windows or locks both do not work from remote or inside switches? Is this a Sedan or Coupe?

Customer: replied 11 months ago.
The Fab works the locks
Customer: replied 11 months ago.
Sedan
Expert:  Jay replied 11 months ago.

Ok.. So the remote will work the locks, but the inside switch does not? Is that correct?

Customer: replied 11 months ago.
Correct
Customer: replied 11 months ago.
This happened a couple weeks ago
Wasn't working then magically started working again
Expert:  Jay replied 11 months ago.

This is most likely due to a bad master window switch. I would have that checked. If the master window switch is not getting power, then the issue would be the BCM ( Body Control Module)

Expert:  Jay replied 11 months ago.

If the Body Control Module ( BCM ) has to be replaced, it will require all your keys ( remotes ) to be reprogrammed and all tire pressure sensors programmed as well as the BCM has to be configured. But it's most likely just a master window switch. But it should be checked to verify.

Expert:  Jay replied 11 months ago.

If you have any more questions on this, please feel free to ask.

If not, and you're satisfied with my help, please RATE me by clicking the STARS on top of the page. That is how I get credit for my work. I hope I have provided you with Excellent Service.

Thanks Jay!

Customer: replied 11 months ago.
BCM is in fuse box
Should I buy a new one of those
Expert:  Jay replied 11 months ago.

BCM is no not the fuse box. I think you are thinking IPDM.. The BCM is a different control unit. That is located in the passenger kick panel if I remember right.

Customer: replied 11 months ago.
What should my next step be
Customer: replied 11 months ago.
My drivers side window won't go up and it's 20 degrees out
Expert:  Jay replied 11 months ago.

I wish I could tell you there is a manual way, but the only way to do it is to manually apply power to the window motor to get it up

Customer: replied 11 months ago.
Ugh!!!
Expert:  Jay replied 11 months ago.

Sorry... So if the window is stuck down, I would suggest you get this checked asap

Expert:  Jay replied 11 months ago.

Do you have any more questions on this?

Expert:  Jay replied 11 months ago.

If you have any more questions on this, please feel free to ask.

If not, and you're satisfied with my help, please Rate me by clicking the Stars on the top of the page. That is how I get credit for my work. I hope I have provided you with 5 Star Excellent Service.

Thanks Jay!