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We just purchased a used 2012 QX56 yesterday, this morning I
We just purchased a used 2012 QX56 yesterday, this morning I opened the rear door from the button inside the vehicle and tried to close from the button on the rear door and it wouldn't close. … read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
4,360 satisfied customers
Infiniti jx35 rear liftgate not functioning after battery
infiniti jx35 rear liftgate not functioning after battery change … read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
4,360 satisfied customers
1999 infiniti G20. The alarm will sporadically go off when
The alarm will sporadically go off when the car is locked. Is there a way to disable the alarm? … read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
4,360 satisfied customers
My lift gate on my 2011 qx56 suddenly stopped working. I was
My lift gate on my 2011 qx56 suddenly stopped working. I was getting something out of the back and used the button on the gate to open it. Worked like it always does. Now it won't close with the butto… read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
4,360 satisfied customers
My 1997 Infiniti I30 won't start. I was told I need to reset
My 1997 Infiniti I30 won't start. I was told I need to reset the factory alarm so it will start. All security lights work. New battery and alternator. All lights, air and windows work. Car won't turn … read more
sprinkles08
sprinkles08
Technician
High School or GED
18,066 satisfied customers
No power to the center console controller. First time it
First time it happened today. Just all black screen. … read more
Mechanic01
Mechanic01
4,444 satisfied customers
My tailgate lock is stuck and will not close, 2012 Q 56,
nothing so far. it will not lock so the alarm just goes off when i try to drive it … read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
4,360 satisfied customers
The trunk of my 2003.5 Infiniti G35 sedan will no longer
The trunk of my 2003.5 Infiniti G35 sedan will no longer open when you press the inside switch. I can still open it all the time with the key fob, just not using the inside switch. I just finished cra… read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
4,360 satisfied customers
Driver's side rear door latch is disconnected, can't open
driver's side rear door latch is disconnected, can't open the door … read more
sprinkles08
sprinkles08
Technician
High School or GED
18,066 satisfied customers
Help, 1997 QX4 rear liftgate lock. All the electrical works
1997 QX4 rear liftgate lock. All the electrical works fine, all other doors open, lock and unlock OK. But rear gate lock will not fully release. Trim is removed so I can access and see locking mechanisms. Electrical release, Key lock, all mechanical rod connections, handle and lock to work seem OK. But liftgate will only open about an inch and it stops and won't open further. Looks like the latch closes on hook as door if pulled open. I've tried manually unlocking and opening it from inside liftgate by hand, moving latch out of the way with a hook and screw driver, holding key in unlock position while opening with handle and having someone try to release latch. Even disconnected battery for 24 hours to see if it was a safety sensor not allowing lock to fully release. Nothing works. I'm at a complete lose. … read more
Wayne Crawford
Wayne Crawford
3,928 satisfied customers
I have a G37 convertible. When I close or open the
Hi, I have a G37 convertible. When I close or open the convertible top, the cycle seems to complete but the trunk isn't latching and the error msg "trunk open" is appearing. … read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
4,360 satisfied customers
My Inifinity G37 warning light "Roof in Operation" comes on
My Inifinity G37 warning light "Roof in Operation" comes on when I go above 3 mph even though the top is completely closed and I closed it the night before and drove it in the AM for 15 miles without … read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
4,360 satisfied customers
Have 2006 Infiniti M35X. Just before I left the country
Have 2006 Infiniti M35X. Just before I left the country for a month, the front passenger door would not open with remote lock opener. Overnight, seemed to reset and worked ok. Returning 4 weeks later,… read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
4,360 satisfied customers
My new 2015 Q60s Keyless remote does not unlock or lock the
My new 2015 Q60s Keyless remote does not unlock or lock the car. I can still open the door with the door bottom and turn on the car. Any suggestions?… read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
4,360 satisfied customers
Infiniti G35x Sport: Hi, i got a problem with my G35x S
Hi, i got a problem with my G35x S 2008 Infiniti Sedan. Suddenly, my horn start blowing constantly and my lights are flashing. The only way to stop it is to push the unlock button on my remote key. Bu… read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
4,360 satisfied customers
Morning. Key fob got wet, and works intermittently. Not a big
Morning. Key fob got wet, and works intermittently. Not a big deal, but the car sensors are acting up. Yesterday, lift gate sensor kept thinking the door was open when it wasn't, then after locking th… read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
4,360 satisfied customers
Infiniti G35x: I have a G35x. I had it washed yesterday and
I have a G35x. I had it washed yesterday and had a little trouble opening the driver side door due to freezing temperatures. When I tried to close the driver's side door, it wouldn't latch right away.… read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
4,360 satisfied customers
1993 Infiniti G20: recently bought..right rear door..ajar
I recently bought a 1993 Infiniti G20 (great shape, low miles). Today I noticed after loading some groceries in the back seat that the right rear door was ajar (the dash open door light was on). I got… read more
HondaPlatinum
HondaPlatinum
Vocational, Technical or Trade School
25,549 satisfied customers
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Meet the Experts:

Jay

Jay

Certified Infiniti Technician

4,360 satisfied customers

20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer

Ryan

Ryan

Infiniti Master Tech

890 satisfied customers

Infiniti Master available by request Thank you!!!

ROY

ROY

Nissan Master

189 satisfied customers

Nissan Master and ASE certified Master Technician

Mike O.

Mike O.

Infiniti Master technician

113 satisfied customers

18 years Nissan/Infiniti experience

Ron Z.

Ron Z.

- Infinity Tech -

113 satisfied customers

18+yrs experience. State Inspector and Infinity Diagnostics

George H.

George H.

ASE Certified Technician

101 satisfied customers

ASE Master Tech 15+ years

Mike Kelly

Mike Kelly

Infiniti Mechanic

62 satisfied customers

17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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