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CANOVERHEATINGDUEINFINITYFORGETTINTORECONNECTTHETRA, CAR…

Customer Question
CANOVERHEATINGDUEINFINITYFORGETTINTORECONNECTTHETRA Mechanic's Assistant: What...

CANOVERHEATINGDUEINFINITYFORGETTINTORECONNECTTHETRA

Mechanic's Assistant: What is the make/model/year of your car?

CAR INFINITTY MECHANIC FORGOT TO HOOK UP RADIATOR IT RUINED CONVERTOR BOX ON TRANYAOTHERCOVERTOR BOX JUST WENT BAD AGAIN

Mechanic's Assistant: How many miles are on the car? Has any work ever been done on the radiator?

CAR INFINITTY MECHANIC FORGOT TO HOOK UP RADIATOR IT RUINED CONVERTOR BOX ON TRANYAOTHERCOVERTOR BOX JUST WENT BAD AGAIN

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

CAR INFINITTY MECHANIC FORGOT TO HOOK UP RADIATOR IT RUINED CONVERTOR BOX ON TRANYAOTHERCOVERTOR BOX JUST WENT BAD AGAIN

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

VEHICAL SHUT IT SELF DOWN AUTOMATICLY WHEN WAY HOT

Submitted: 10 months ago.Category: Infiniti
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Answered in 10 hours by:
9/26/2017
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 10 months ago
Jay
Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 21,807
Experience: 20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
Verified

Hello my name is ***** ***** thank you for your question.

What year and Model Infiniti is this? The Dealer forgot to hook up what part of the Radiator? Trans cooler lines? or Coolant hoses?

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Customer reply replied 10 months ago
THEINFINITY IS A 2016 THEMECHANIC FORGOT TO CONNECT A ELECTRONIC CONNECTION AS SOON AS CAR DEALER WAS NOTIFIED THEY KNEW WHAT HAD BEEN FORGOTEN TO RECONECT
Customer reply replied 10 months ago
ONE MORE THING ABOUT INFINITY THE TRANSFER CASE ON TRANSMISSION HAS GONE BAD TRICE NOW
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 10 months ago

What year and Model Infiniti is this?

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Customer reply replied 10 months ago
INFINITY 2015COMPANY FORGOT TO HOOK COOLING FAN BACK UP TRANS FER CASE WENT BAD THE SECOND TRAN FER CASE WENT BAD ONE WEEK AGOTHE CAR WAS PICKED UP ON THURSDAY AND ON FRIDAY THE TRANS CASE WENT BAD BY FRIDAY THAT IS THE THIRD TRANS FER CASE IS IT POSSIBLE THE FIRST OVER HEATING INCIDENT IS CAUSING THIS PROBLEM TO CONTINUE
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 10 months ago

You still have not told me what Model Infiniti this is? Q60?

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Customer reply replied 10 months ago
Q60 67 THOUSANDNO WORK DONE ON TRANY PREVIOSE TO INCIDENT
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 10 months ago

You have a 70k mile powertrain warranty still on this vehicle. These transfer cases do kinda suck. It's important when you install them to replace the seal on the transmission first, and then make sure you install the transfer case in straight, other wise it can damage it.

So if you are having issues with the dealer that has been doing this repair, I would contact Infiniti about it, so you have a open case with them on this issue and express your concern with them.

https://www.dropbox.com/s/gv0wrl5e3a0cfa1/Infiniti%20number.jpg?dl=0

That is their phone number so you can contact them about this issue.

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Infiniti Mechanic: Jay, Certified Infiniti Technician replied 10 months ago

apparently the technicians who have been working on your car have not been doing this correctly. But opening up a case with them will help protect you from future issues on this as well. It could also very well be something in the transmission that is causing this since the transfer case mounts on to the transmission. So that is all things that you should discuss with them on this.

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Infiniti Mechanic: Jay, Certified Infiniti Technician replied 10 months ago

So they should be able to help you.

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Infiniti Mechanic: Jay, Certified Infiniti Technician replied 9 months ago

If you have any more questions on this, please feel free to ask.

If not, and you're satisfied with my help, please RATE me by clicking the STARS on top of the

page. That is how I get credit for my work. I hope I have provided you with Excellent Service.

Thanks Jay!

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