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I reversed jump start polarity and cannot start the car now…

Customer Question
I reversed jump start...

I reversed jump start polarity and cannot start the car now - Infinity G37 2010

Mechanic's Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded?

Looks good visually. I tried to jump start with correct polarity - does not work. But there some lights in the car

Mechanic's Assistant: Are you fixing your G37 yourself? What have you tried so far?

Tried to battery - did not help much

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Yes, I would appreciate any help. Steering wheel is locked - I cannot turn it during or before starting

Submitted: 8 months ago.Category: Infiniti
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Customer reply replied 8 months ago
Hello?
Customer reply replied 8 months ago
Any one?
Customer reply replied 8 months ago
How do I get my money back?
Answered in 1 hour by:
8/1/2017
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 8 months ago
Jay
Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 4,189
Experience: 20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
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Hello my name is ***** ***** thank you for your question.

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Jay
Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 4,189
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Experience: 20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer

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