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Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 3937
Experience:  20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
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I reversed jump start polarity and cannot start the car now

Customer Question

I reversed jump start polarity and cannot start the car now - Infinity G37 2010
JA: Have you checked the battery, particularly the terminal connections? Are they corroded?
Customer: Looks good visually. I tried to jump start with correct polarity - does not work. But there some lights in the car
JA: Are you fixing your G37 yourself? What have you tried so far?
Customer: Tried to battery - did not help much
JA: Anything else you want the mechanic to know before I connect you?
Customer: Yes, I would appreciate any help. Steering wheel is locked - I cannot turn it during or before starting
Submitted: 2 months ago.
Category: Infiniti
Customer: replied 2 months ago.
Customer: replied 2 months ago.
Any one?
Customer: replied 2 months ago.
How do I get my money back?
Expert:  Jay replied 2 months ago.

Hello my name is ***** ***** thank you for your question.

Sorry for the Delay, I just got online and saw your request..

Do you still need help with this?