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Jay
Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 3940
Experience:  20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
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The ignition won't turn, I can't turn the steering wheel at

Customer Question

The ignition won't turn
JA: Can you turn the steering wheel at all? And what about the key? Is it worn or damaged?
Customer: I can't turn the steering wheel at all. The key won't work either and it is not damagec
JA: What is the model/year of your Infiniti?
Customer: 2008 Infinity q56
JA: Are you fixing your QX56 yourself? What have you tried so far?
Customer: Well I'm stuck at target so I have to try myself.
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Infiniti
Expert:  Jay replied 2 months ago.

Hello my name is ***** ***** thank you for your question.

Which type of ignition system do you have? Do you have to use a key for the ignition? or do you just have to have the remote on you and you turn a knob to start the truck?