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Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 3940
Experience:  20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
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The navigation screen won't shut off when I shut off the

Customer Question

The navigation screen won't shut off when I shut off the car
JA: What is the model/year of your Infiniti?
Customer: 2007 qx56
JA: Are you fixing your QX56 yourself? What have you tried so far?
Customer: I'm stuck out of town. I've tried shutting the car off and restarting 6-8 times. Also drove it a few miles and then returned to hotel and still have the same problem
JA: Anything else you want the mechanic to know before I connect you?
Customer: Can't think of anything
Submitted: 3 months ago.
Category: Infiniti
Expert:  Jay replied 3 months ago.

Hello my name is ***** ***** thank you for your question.

Try disconnecting the negative battery cable for 15 mins, and then connect it and see if it returns back to normal operation and let me know..