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Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 20073
Experience:  20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
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Infiniti QX56 not pumping gas and driving bumpy, Starts

Customer Question

Infiniti QX56 not pumping gas and driving bumpy
JA: Has the vehicle turned into a gas hog? And how does it start -- same as usual?
Customer: Starts same
JA: What year is your QX56?
Customer: 2014
JA: Are you fixing your QX56 yourself? What have you tried so far?
Customer: Actually 2011 We haven't done anything yet
JA: Anything else you want the mechanic to know before I connect you?
Customer: No thanks
Submitted: 6 months ago.
Category: Infiniti
Expert:  Jay replied 6 months ago.

Hello my name is ***** ***** thank you for your question.

Do you have a Service Engine Soon light on when the truck was last running?

Customer: replied 6 months ago.
Expert:  Jay replied 6 months ago.

Do you happen to know what codes you have? Also how many miles do you have on your truck?

Customer: replied 6 months ago.
Miles 52011
Customer: replied 6 months ago.
I don't know what codes
Expert:  Jay replied 6 months ago.

You do have a 5 year or 60k mile bumper to bumper warranty. So this maybe something you want to take to the dealer to have it properly checked. This way they can use the proper scanner and tools to determine what is going on.

Customer: replied 6 months ago.
Do you know where the actual key insert it?
Expert:  Jay replied 6 months ago.

If the remote is not responding, you hold it over the start button. There is no place to insert it.

Customer: replied 6 months ago.
If the car is starting does that mean the remote is working?
Expert:  Jay replied 6 months ago.


Expert:  Jay replied 6 months ago.

If you have any more questions on this, please feel free to ask.

If not, and you're satisfied with my help, please Rate me. That is how I get credit for my work. I hope I have provided you with Excellent Service.

Thanks Jay!

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