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Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 20117
Experience:  20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
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Our 2009 Infiniti the passenger door won't open when we

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Our 2009 Infiniti the passenger door won't open when we press the button on the exterior door handle. The drivers side works but not the passenger side, is there a fuse or is the switch bad or ???? Thanks. It's a 4 door sedan, G37

Hello my name is ***** ***** thank you for your question.

Has the car ever been in a accident?

Customer: replied 9 months ago.
We don't know but the button was working and just recently stopped working.

Ok.. I was just wondering if it has ever been hit. See if it was possibly a antenna issue. But if it was working and it just stopped, that is most likely just a bad handle. But the handle is fairly tricky.

How handy are you and is this something you would look to replace yourself?

Customer: replied 9 months ago.
Very handy and yes I would replace it myself.
Customer: replied 9 months ago.
Also is there any way to test the handle and see if that is the problem.

That video will help you on how you change the handle.

As for testing it. That is normally done with a scanner. But if you want to take two doors apart, pop out the drivers door handle and just plug it in and see if it operates.

If you have any more questions on this, please feel free to ask.

If not, and you're satisfied with my help, please Rate me. That is how I get credit for my work. I hope I have provided you with Excellent Service.

Thanks Jay

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