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Jay
Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 20239
Experience:  20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
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Car wont start. Key fob works fine, unlocks doors etc. no i

Customer Question

car wont start. Key fob works fine, unlocks doors etc.
JA: Have you checked the fob's battery?
Customer: no i have not, but it will unlock the doors and lock them and the alarm works if you hold it for more than 1 second
JA: What is the model/year of your Infiniti?
Customer: 2009
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: put my foot on the brake and tried to start, it does not do anything
JA: Anything else you want the mechanic to know before I connect you?
Customer: the steering wheel will turn slightly, but it is in the park position
Submitted: 10 months ago.
Category: Infiniti
Expert:  Jay replied 10 months ago.
Hello my name is ***** ***** thank you for your questionIs your steering wheel locked? What model 2009 Infiniti is this?
Customer: replied 10 months ago.
g37, I can turn it, not like it normally is when I shut the car off
Expert:  Jay replied 10 months ago.
If you can turn the wheel with the Car off, you have a bad steering lock control unit
Expert:  Jay replied 10 months ago.
What you can do to get the Car running is to remove the lower panel under the drivers driver's side dash and tap the control unit with a hammer to get it to complete the shut down cycle. Then the Car should start. I have a video on this. Hang on
Expert:  Jay replied 10 months ago.
https://youtu.be/yy077eLJfXk
Expert:  Jay replied 10 months ago.
If you have any more questions on this, please feel free to askThanks Jay