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Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 3940
Experience:  20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
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We had to remove the rear liftgate on a 2012 infinity qx56

Customer Question

we had to remove the rear liftgate on a 2012 infinity qx56 to do some body work. there were no repairs and we didn't take anything apart on the gate. After we put it back on the power lift will not work. we checked the switch on the dash and it is on. is there a way to re-set the gate or any other ideas?
Thanks Mark
Submitted: 1 year ago.
Category: Infiniti
Expert:  3pac2222 replied 1 year ago.

hi my name is ***** ***** i will help with your questions today , do you hear the motor operating at all ?

Customer: replied 1 year ago.
no nothing at all it wont even latch when we try to close it.
Expert:  3pac2222 replied 1 year ago.

disconnect the battery for two minutes both cable then hole them touching and reconnect