How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jay Your Own Question
Jay
Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 3867
Experience:  20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
10181755
Type Your Infiniti Question Here...
Jay is online now
A new question is answered every 9 seconds

Car will not start. Tried to boost. Stop won't start

Customer Question

Car will not start. Tried to boost. Stop won't start
Submitted: 1 year ago.
Category: Infiniti
Expert:  david craig replied 1 year ago.

Hi Im Dave and will try and help as much as possible. Does anything happen when you try to start it? is it cranking?

Customer: replied 1 year ago.
Does nothing
Expert:  david craig replied 1 year ago.

can you hear any relays clicking when attempting to start?

Customer: replied 1 year ago.
No lights come on dash while turning key goes off
Expert:  david craig replied 1 year ago.

do you have access to a voltmeter?

Customer: replied 1 year ago.
No what is that?
Expert:  david craig replied 1 year ago.

its a meter to check voltage at the battery and alternator

Customer: replied 1 year ago.
We have a new battety
Expert:  david craig replied 1 year ago.

so there is a new battery in the car? ok. then we have to check for power at the starter. but first check the 7.5 amp fuse on the interior fuse box. it should be labeled "starter signal"

Expert:  david craig replied 1 year ago.

hows it going with your vehicle?

Customer: replied 1 year ago.
Still not fixed
Stepson coming in today. He is going to check it. I will keep u posted. Thanks
Expert:  david craig replied 1 year ago.

ok thanks

Customer: replied 1 year ago.
It is not getting a signal to the starter. He bypassed the clutch still did not start
Expert:  david craig replied 1 year ago.

have you checked the "starter signal" fuse??

Expert:  david craig replied 1 year ago.

??????????????

Customer: replied 1 year ago.
Expert:  david craig replied 1 year ago.

and was it good?