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Jay
Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 3943
Experience:  20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
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Jay, Back from the hospital, so the case got closed about my

Customer Question

Hi Jay,Back from the hospital, so the case got closed about my not starting FX37.We openen the front with the timing chain, we instantly saw a fully extensed chain tensioner ...
Submitted: 1 year ago.
Category: Infiniti
Customer: replied 1 year ago.
Customer: replied 1 year ago.
Expert:  Jay replied 1 year ago.

Hello my name is ***** ***** thank you for your question.

If the tensioner was fully extended, that could be due to either timing chain stretch or a timing guide came apart.

Customer: replied 1 year ago.
Expert:  Jay replied 1 year ago.

Oh no.. It looks like your timing jumped on your car as well. Bank 1 exhaust side.

Customer: replied 1 year ago.
Customer: replied 1 year ago.
Customer: replied 1 year ago.
Looks there's some damage on the too? No?
Expert:  Jay replied 1 year ago.

the timing is not at TDC.. Need to put the engine there to see if any of the timing has jumped.

Customer: replied 1 year ago.
Repearable or other engine?
Expert:  Jay replied 1 year ago.

it would be easier to explain and speak to you accepted the premium service so I can speak with you.

Customer: replied 1 year ago.
Well, I am ar work now. Can do that tomorrow when you are able to. What do you think, easy fix or not? I am from Belgium, so we have a time-zone diffirence :-)
Expert:  Jay replied 1 year ago.

I am at work also. I am home at 7 or 8 pm EST till 10 pm. Would that work for you?

Customer: replied 1 year ago.
No problem, what time is it now at your place?
Expert:  Jay replied 1 year ago.

11:15am

Customer: replied 1 year ago.
Ok, here 05:18 now, so should be around 2am for me. No problem with that
Expert:  Jay replied 1 year ago.

ok

Customer: replied 1 year ago.
Hi Jay, it will be tomorrow. Had a hard day at work. Based on the pictures, what can you tell?
Expert:  Jay replied 1 year ago.

I need the engine turned to Top Dead Center firsts then I can tell you more. You want to see all the timing chain marks in this location

https://dl.dropboxusercontent.com/u/105565483/timing%20chain%20line%20up.jpg

https://dl.dropboxusercontent.com/u/105565483/3.5%20Timing%20chain%203.jpg

Customer: replied 1 year ago.
Thanks. Will take a look tomorrow morning.
Expert:  Jay replied 1 year ago.

Ok..

Expert:  Jay replied 8 months ago.

Can we speak later today? I am at work right now in the middle of something.