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Driver side window been acting funny. Sometimes goes down

Customer Question
but won't go up....
Driver side window been acting funny. Sometimes goes down but won't go up. Now it won't go up or down.
Submitted: 1 year ago.Category: Infiniti
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Answered in 5 minutes by:
6/3/2016
Infiniti Mechanic: David Gieswein,
 replied 1 year ago
David Gieswein
Category: Infiniti
Satisfied Customers: 105
Experience: Automotive technician at Doug Gray Dodge/Chrysler/Jeep
Verified
Hello my name is***** am an ASE master certified tech. I see you are having trouble with your windows?
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Customer reply replied 1 year ago
The window had been acting funny. Sometimes it won't go up but after slamming door it will go up. Now it will not go up or down.
Customer reply replied 1 year ago
Where is your answer?
Infiniti Mechanic: David Gieswein,
 replied 1 year ago

Ok, thanks for the info. That actually sounds like you have maybe a wire fixing to break in the door jam.

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Infiniti Mechanic: David Gieswein,
 replied 1 year ago

If you can, I would like you to locate the rubber boot that runs from the door to the car. It houses all the wires.

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Infiniti Mechanic: David Gieswein,
 replied 1 year ago

Pull the boot back enough to look at the wires and you just might find one that is broken or about to break.

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Infiniti Mechanic: David Gieswein,
 replied 1 year ago

It is either that or your window regulator is going out.

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Customer reply replied 1 year ago
Ok but I will have to tomorrow. We are having terrible storms right now.Do I just pull the boot loose from both door and car and inspet wires in that area?
Infiniti Mechanic: David Gieswein,
 replied 1 year ago

Yes that is correct. Pull the boot back from either side whatever is easiest, then inspect the wires. If you find a broken wire, you can strip both ends and solder them back together. We have been having stormy weather all day too. I am in Oklahoma.

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Infiniti Mechanic: David Gieswein,
 replied 1 year ago

The boot I am talking about is in the door jam area just so I am clear.

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Infiniti Mechanic: David Gieswein,
 replied 1 year ago

Do you have the base model or the x?

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Infiniti Mechanic: David Gieswein,
 replied 1 year ago

Please let me know what you find. If all the wires look fine, I can direct you in another area that will need to be tested.

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Customer reply replied 1 year ago
Model G35 coup. Just so I'm clear there is only one rubber boot between door and door jam with hinges.
Infiniti Mechanic: David Gieswein,
 replied 1 year ago

That's correct. Sounds like you are looking at the right boot.

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Infiniti Mechanic: David Gieswein,
 replied 1 year ago

The boot bends and moves when you shut the door. Thus, over time, wires become broken sometimes.

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Customer reply replied 1 year ago
Thanks, ***** ***** get off work, I will take a look.
Infiniti Mechanic: David Gieswein,
 replied 1 year ago

Have a fantastic day at work! Let me know when you get a chance to look at it and find something out.

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Infiniti Mechanic: David Gieswein,
 replied 1 year ago

Just checking back with you, do you need any further assistance on the issue? If not please rate me so I can close the ticket, thank you for choosing justanswer.com!

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David Gieswein
David Gieswein
David Gieswein
Category: Infiniti
Satisfied Customers: 105
105 Satisfied Customers
Experience: Automotive technician at Doug Gray Dodge/Chrysler/Jeep

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