Infiniti

Infiniti Repair Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Infiniti

I'm Carla, the scenario, "Service Engine Soon" light on,

Customer Question
Hi, I'm Carla, the...
Hi, I'm Carla, the scenario, "Service Engine Soon" light on, temp gauge "H", high. Overheating. Pulled over, coolant [green liquid] leaking on ground. Opened hood, there is still coolant in reservoir. Was able to slowly make it home, still had to pull over due to rapid return to overheating. Did not open the gasket for water still it is still a hot engine.
JA: Have you checked the coolant? Is there coolant circulation?
Customer: Visually could see in the reservoir. Spill over on the engine tray.
JA: What is the model/year of your Infiniti?
Customer: 2004 FX 35.
JA: When was your last tune up?
Customer: March 2016
JA: Are you hoping to fix this yourself?
Customer: No, I have to depend on mechanic. However wanted to see if there was any basic fluid checks etc. I could do.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Infiniti Mechanic about your situation and then connect you two.
Submitted: 1 year ago.Category: Infiniti
Show More
Show Less
Ask Your Own Infiniti Question
Answered in 2 hours by:
5/22/2016
Infiniti Mechanic: Fix_It_Man, ASE Certified Technician replied 1 year ago
Fix_It_Man
Fix_It_Man, ASE Certified Technician
Category: Infiniti
Satisfied Customers: 17,513
Experience: I am an ASE certified Master Technician with over 15 years of Infiniti experience.
Verified
Hello, my name is***** am sorry to hear about your car. Can you tell me how many miles are on it?
Ask Your Own Infiniti Question
Customer reply replied 1 year ago
Less then 45k since purchase 2004. What is your analysis? No previous history of leaking or over heating.
Customer reply replied 1 year ago
Respectfully I was seeking an Infiniti specialist. Did not see listed on your info page.
Infiniti Mechanic: Fix_It_Man, ASE Certified Technician replied 1 year ago
I am an Infiniti expert. If you would like for me to help you I can, or I can opt out if you prefer to wait for someone else.
Ask Your Own Infiniti Question
Infiniti Mechanic: Fix_It_Man, ASE Certified Technician replied 1 year ago
I am unable to make a phone call at this time. If you do not want to continue with this chat please let me know and I will opt out and allow another expert to help you.
Ask Your Own Infiniti Question
Customer reply replied 1 year ago
Sorry for delay. IT glitch. Phone call not necessary. We can continue.
Infiniti Mechanic: Fix_It_Man, ASE Certified Technician replied 1 year ago
Thank you. Before starting the vehicle again you need to allow the engine to cool down and then check the coolant to see if it is low. If it is then it needs to be refilled. I would use just water at this point to fill it. Once you do I would run the engine for a period of time and see if the engine start to get hot. If it does turn it off before it gets too hot and allow the vehicle to sit. See if more fluid starts to leak from it. If not then it may just be a bad thermostat. If it does then that leak will need to be checked and repaired. Hopefully it is not something serious like a head gasket. I hope this helps. Please let me know if you need further assistance.
Ask Your Own Infiniti Question
Customer reply replied 1 year ago
Thanks...another question. What is the worst scenario $$$
Infiniti Mechanic: Fix_It_Man, ASE Certified Technician replied 1 year ago
Worst case scenario is that the engine got hot enough to blow a head gasket. Usually it does not get hot enough to cause the block to fail. If it is a head gasket issue you are usually looking at about $2500+ to repair it.
Ask Your Own Infiniti Question
Infiniti Mechanic: Fix_It_Man, ASE Certified Technician replied 1 year ago
This does vary between shops so it may be a little less expensive that this, but this would be the average.
Ask Your Own Infiniti Question
Customer reply replied 1 year ago
Thanks again. I was able to drive it home slowly. Lucky for me less then 2 miles from home allowed to pull over to curb and cool down. Would the head gasket still be busted if I could still drive?
Infiniti Mechanic: Fix_It_Man, ASE Certified Technician replied 1 year ago
It can be, but if you kept it from getting too hot then you should be okay.
Ask Your Own Infiniti Question
Infiniti Mechanic: Fix_It_Man, ASE Certified Technician replied 1 year ago
Thank you for the picture. Coolant collecting there can be the result of a leaking radiator or water pump, but may also be from the overflow from the coolant getting too hot. Hopefully it is not too serious.
Ask Your Own Infiniti Question
Infiniti Mechanic: Fix_It_Man, ASE Certified Technician replied 1 year ago
I am sorry I was unable to get back to you last night. For some reason your responses did not show up on my side.
Ask Your Own Infiniti Question
Ask Fix_It_Man Your Own Question
Fix_It_Man
Fix_It_Man
Fix_It_Man, ASE Certified Technician
Category: Infiniti
Satisfied Customers: 17,513
17,513 Satisfied Customers
Experience: I am an ASE certified Master Technician with over 15 years of Infiniti experience.

Fix_It_Man is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I was in trouble with an electrical issue with my brand new Nissan. I frantically went online trying to find help and luckily I found your site. I reached a NISSAN tech named RIP. He was absolutely tremendous and helped me work through the issue. What a pro!

cjazLexington, KY

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

< Previous | Next >

Meet the Experts:

Jay

Jay

Certified Infiniti Technician

3,955 satisfied customers

20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer

Ryan

Ryan

Infiniti Master Tech

890 satisfied customers

Infiniti Master available by request Thank you!!!

ROY

ROY

Nissan Master

189 satisfied customers

Nissan Master and ASE certified Master Technician

Mike O.

Mike O.

Infiniti Master technician

113 satisfied customers

18 years Nissan/Infiniti experience

Ron Z.

Ron Z.

- Infinity Tech -

105 satisfied customers

18+yrs experience. State Inspector and Infinity Diagnostics

George H.

George H.

ASE Certified Technician

100 satisfied customers

ASE Master Tech 15+ years

Mike Kelly

Mike Kelly

Infiniti Mechanic

62 satisfied customers

17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.

< Previous | Next >

Related Infiniti Questions
P0021 code replaced timing chains and cam sensor and
P0021 code replaced timing chains and cam sensor and solenoids still has p0021 … read more
3pac2222
3pac2222
nissan master auto tech
Associate Degree
2 satisfied customers
Son left the lights on, so I replaced the battery and now
Son left the lights on, so I replaced the battery and now the security light stays on solid. The interior map lights all work fine. The key fob is locked and will not turn. … read more
TIM MOHR
TIM MOHR
SHOP OWNER
Master's Degree
8,037 satisfied customers
Infiniti fx35 03 Code POO11 replaced passenger side
infiniti fx35 03 Code POO11 replaced passenger side solenoid, camshaft sensor, crankshaft sensor. Completed an oil change twice.. … read more
Michael Solis
Michael Solis
259 satisfied customers
My '97 Infinity i30 is DEAD. No power to anything, remote
My '97 Infinity i30 is DEAD. No power to anything, remote won't open anything. My driver's side door handle is loose & scratched. I think it's the anti theft system but the manual doesn't say how to r… read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
3,955 satisfied customers
I have a 09 m35x. In the morning when I go to start car, the
I have a 09 m35x. In the morning when I go to start car, the lights come on and it appears all electrics are on. I then step on the brake and hit the button and the car makes a click sound and all pow… read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
3,955 satisfied customers
Security light on solid. Ssolid have tried reset but not
ssolid have tried reset but not sure if doing it right … read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
3,955 satisfied customers
My infiniti 2010 ex35 brake pedal won't depress and can't
My infiniti 2010 ex35 brake pedal won't depress and can't start car. I replaced the brake light swith and battery. … read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
3,955 satisfied customers
1999 Infinite Q45, The car has some intermittent electrical
1999 Infinite Q45, The car has some intermittent electrical or computer problems and is not drivable. One minute it runs fine the next it won't run. My shop guys are unable to repair. Thanks, Ben… read more
Shawn Few
Shawn Few
AS
64 satisfied customers
Car will not start, no noise at all. Just replaved the
Car will not start, no noise at all. Just replaved the battery. THe key light comes on and stays on, I can not turn it off. What can I do? … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
4,009 satisfied customers
Can you show me how to change fender on 1999 infinity
can you show me how to change fender on 1999 infinity … read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
3,955 satisfied customers
I have a u1001 code on a 03 Infiniti g35 sedan. On a OBD2
On a OBD2 diagnostic took a U1001 controller area network line malfunction … read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
3,955 satisfied customers
Check Engine light came on SLIP light came on and VCD Off
Check Engine light came on SLIP light came on and VCD Off car not running well. Any ideas it just happened yesterdday … read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
3,955 satisfied customers
I need a tune up I believe. I replaced some sensors recently
I need a tune up I believe JA: Okay, I'll connect you to the mechanic to go over that information regarding your Infiniti. Before I do, is there anything else you want him to know? Customer: I replace… read more
3pac2222
3pac2222
nissan master auto tech
Associate Degree
2 satisfied customers
Jay, I saw you have a lot of answer regarding G37
Hi Jay, I saw you have a lot of answer regarding G37 convertibles. I am thinking about purchasing this G37 convertible for $17khttps://sfbay.craigslist.org/sby/cto/d/2009-infiniti-g37-sport-6/63796566… read more
Mechanic01
Mechanic01
1,160 satisfied customers
My lift gate on my 2011 qx56 suddenly stopped working. I was
My lift gate on my 2011 qx56 suddenly stopped working. I was getting something out of the back and used the button on the gate to open it. Worked like it always does. Now it won't close with the butto… read more
Jay
Jay
Certified Infiniti Technician
Vocational, Technical or Trade Scho
3,955 satisfied customers
I am about to go on antrip for thanksgiving. I just went and
I am about to go on an*****trip for thanksgiving . I just went and had my oil changed at one of these express places. My husband usually handles these things but i have the day off and he does not. We… read more
fordguy4u
fordguy4u
Automotive Tech
Vocational, Technical or Trade Scho
70 satisfied customers
My Slip and VDC lights stay on while I drive. The Break
My Slip and VDC lights stay on while I drive. The Break light comes on for a while then goes off then comes back on. … read more
Mechanic01
Mechanic01
1,160 satisfied customers
I think my water pump has gone bad, it started leaking a lot
I think my water pump has gone bad, it started leaking a lot of coolant. The radiator was not over heated. Was wondering do I also need to change the timing belt or is it chain … read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x