Infiniti Repair Questions? Ask a Mechanic for Answers ASAP
Hello my name is Ryan.
What is the year and model of your infiniti?
So you have no sound from any speaker? I have seen this issue before. There is an internal failure of the main speaker amplifier. I will need to be replaced.
If you go to the dealer it will be expensive the amp alone is close to $1000. I would first bring it to your local car audio shop and get an estimate. They may even be able to send it out for repair.
Ok let me know how you make out.
If you are able to adjust volume and settings on the display but there is no sound then yes this is an amplifier issue.
So you are unable to change from radio to cd or bluetooth audio when this happens?
Ok this may be more of an issue with the AV control module. This is the only cause of an audio and display issue. You will need to go to the dealership to have this issue fixed.