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Service engine soon light is on. Code checked out as P0043.

Customer Question
Service engine soon light...

Service engine soon light is on. Code checked out as P0043. No engine drivability issues.I just had the valve gaskets replaced. Could this be an issue stemming from that service?

Mechanic's Assistant: Thanks. Can you give me any more details about your issue?

No. That's it.

Submitted: 2 years ago.Category: Infiniti
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Answered in 2 minutes by:
1/26/2016
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 2 years ago
Jay
Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 4,297
Experience: 20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
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Hello my name is ***** ***** thank you for your question

What year and Model Infiniti is this ?

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Customer reply replied 2 years ago
Will you be answering my question soon?
Customer reply replied 2 years ago
2011 G25X
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 2 years ago

i am not the fastest typer so bear with me

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Customer reply replied 2 years ago
How long will it take to get an answer?
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 2 years ago

P0043 is not a good code for your G25. how did you get this code?

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Infiniti Mechanic: Jay, Certified Infiniti Technician replied 2 years ago

I have been looking up this code for you. It is not listed in the factory service manual

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Infiniti Mechanic: Jay, Certified Infiniti Technician replied 2 years ago

did you use a code reader?

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Customer reply replied 2 years ago
The mechanic said it was related to the catalytic converter, but when I looked online, at autocodes .com, it says faulty heated oxygen sensor or faulty engice control module. All I need from you is to tell med if when they replace the valve gaskets, are the o2 sensors near there and could they have messed something up when they did the service. Once I know that, then I can go back to them to have it taken care of.
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 2 years ago

it is right around the p2 sensor codes. But that number code is not a good code. do you have a auto zone near you? They offer free scans. maybe have them scan it and return back with the code? I can keep this question open till you return with a good code.

Let me know

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Customer reply replied 2 years ago
Please read my last reply and answer the question about whether this could be stemming from the valve gasket replacement repair!
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 2 years ago

I can give you that information cause the code number you are giving me is not in the factory service manual. It is not a catt converter code, and its number is ***** around the 02 sensor codes. But if you had this code checked with a code reader that can explain why it may not be able to read the code properly and round it off to a number in its system. So for me to properly help you I would need it re-scanned. That is why I asked if you can go to Auto Zone to have ot re-scanned and return back with the proper code?

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Customer reply replied 2 years ago
Did you look on Autocodes.com where I told you I found the code. It's not the code I'm concerned about. I'm concerned about if when changing the valve gaskets the 02 sensor was messed with during the repair. Please answer the question!!!!!!!
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 2 years ago

I am looking in the factory service manual. If it is not listed in there, then it is not a good code number

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Customer reply replied 2 years ago
Hey, you are really starting to make me upset. Answer the question I am asking you!!!!!!
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 2 years ago

I am not trying to upset you at all. Hold on a min, I am going to take a snap shot of the manual and show you.

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Infiniti Mechanic: Jay, Certified Infiniti Technician replied 2 years ago
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Infiniti Mechanic: Jay, Certified Infiniti Technician replied 2 years ago

There are many codes and each code can mean something different. So it's important to get the proper code number for me to give you the proper information. I am not trying to upset you what so ever. I just don't want to give you false information cause the code P0043 is not a listed code in the Factory Service Manual. If it's not listed in the factory service manual, then it's not a good code number.

It is very common if scanned with a code reader that if the code reader is old, it may not be able to put out the proper code number and it rounds it off in it's own software to a number it does have in it's system. Which would explain why you are given a wrong code

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Customer reply replied 2 years ago
What type of game are you playing here? I will not tolerate this anymore. If you do not answer my question, I want contact information for your supervisor!!!!
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 2 years ago

Are you not listening to me. I am not trying to play a game and I am not trying to upset you. I am showing you that the code number you were given is not a good code number. I am simply asking if you can have that rechecked.

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Infiniti Mechanic: Jay, Certified Infiniti Technician replied 2 years ago

Not giving you a proper code number is ***** being given a wrong combination to a lock. How am I suppose to open the lock with the wrong combination?

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Customer reply replied 2 years ago
I would like to be connected to a supervisor. You are refusing to answer a question that you dont need the code information for.
What is your incentive to not anserr my question?
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 2 years ago

I am sorry, but I don't make up answers to help customers. When customers need particular information based on a code, I would look up that code number and supply them with the information they need. If the code number is ***** listed in the Factory Manual, then it's not a good code.

Understand something. I have worked for Nissan and Infiniti for over 20 years. What do I have to gain by not helping you? I have more to gain by helping you cause If I do, then I get paid. I have been going back and forth trying to get you to understand the code you were given is not a good code. So I can not give you any information on it. I simply asked if you can go to your local auto zone and have them re-scan it for you. I am sure they will give you a different code number which I will the be able to give you information on.

I am willing to keep this question open as long as you need till you can get me the proper code number to help you.

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Customer reply replied 2 years ago
Your incentive then is to make money for Auto zone. If I reopened a new conversation and said nothing about a code, I could have the question aswered immediately. So answer the question or connect me to a supervisor. I don't want any other responses from you, other than the answer to my question or to be connected to a supervisor!!!
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 2 years ago

How am I making money for Auto Zone if they do Free Scans? In your question you asked about Code P0043 and that there is no Driveablity issue. You just had your valve cover replaced could this stem from it. I would love to answer that but if I don't have a code to check, how do I know if it could have been tampered with when doing the valve cover?

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Infiniti Mechanic: Jay, Certified Infiniti Technician replied 2 years ago

I will put you in for a refund since it seems we are never going to get along on this issue. I was not trying to be difficult, I am simply trying to acquire the proper information to help you. I even took a snap shot of the factory service manual to show you the code is not listed in it.

Have a good day.

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Customer reply replied 2 years ago
You answered with something other than what I asked for, now connect me to a supervisor!!!!!
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 2 years ago
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Infiniti Mechanic: Jay, Certified Infiniti Technician replied 2 years ago

You would need to go to that link. I put you in for a refund.

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Customer reply replied 2 years ago
Thanks for nothing.You are horrible at your job.
Infiniti Mechanic: Jay, Certified Infiniti Technician replied 2 years ago

I am sorry you feel that way. over 17k people don't feel that way. I guess you can't please everyone.

Thanks Jay!

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