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Jay
Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 20231
Experience:  20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
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Infiniti EX35: I have a 2008 Infiniti EX35. I have two key

Customer Question

I have a 2008 Infiniti EX35. I have two key fobs wich do not recognize my car. I have changed the batteries in both and still no recognition.
Submitted: 2 years ago.
Category: Infiniti
Expert:  Jay replied 2 years ago.
Hi, My name is***** happy to help you. During our conversation, I may be presenting you with different things to try, and ask you some Questions to get a better understand of the issue so I can answer your question properly. So stick with me to the end, and I am sure we should be able to get this issue resolved for you!
What is the Battery Number you installed in your remotes?
Customer: replied 2 years ago.
CR2016
Expert:  Jay replied 2 years ago.
That is why, that is not the right battery number.
You need a CR2032 Battery for your remotes.
Get the proper batteries for your remotes and that should resolve your issue.
If you have any more questions on this, please feel free to ask.
If not, and you're satisfied with my help, please Rate me. I hope I have provided you with Excellent Service.
Thanks Jay!